Trade Sales Pro — Fast-Paced, Customer-Focused

& Hanson Group Pty; Brisbane; On-site; AUD 42,000 - 64,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Supportive team environment

Job summary

David Jones in Brisbane is seeking a Sales Professional to expand skills in a fast-paced retail environment, focusing on customer-centric experiences and warm store floor connections.

You will engage customers, promote the David Jones Rewards Program, collaborate with a team, and pursue ongoing development through training. A competitive remuneration package with employee discounts and development opportunities awaits.

Qualifications

• Experience in delivering exceptional customer service.
• Ability to learn quickly and adapt to changing environments.
• Strong communication and collaboration skills.

Responsibilities

• Create memorable customer experiences and go above and beyond.
• Take responsibility for performance through ongoing learning and development.
• Inspire customers to engage with the David Jones Rewards Program.
• Support and inspire team members to contribute to store success.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

As a Sales Professional, you will be empowered to expand your skills in a fast-paced environment, with the customer at the heart of all that you do. You will be customer-obsessed, passionate about collaboration, and strive to create warm connections on the shopfloor.

YOUR DAY LOOKS LIKE

• Creating memorable experiences and going above and beyond for your customers.
• Actively take responsibility for your performance by committing to ongoing learning and development in accordance with commercial objectives.
• Inspire customers to take advantage of the David Jones Rewards Program.
• Support and inspire fellow team members, while contributing to the ongoing success of your store.

YOU’LL NEED TO THRIVE

• The ability to create a customer experience Like No Other.
• You thrive in an environment where no two days are the same.
• You have an exceptional service mindset and adaptable communication skills.
• The ability to use your initiative and adapt to an ever-changing environment.
• You are passionate about joining the David Jones family and representing our brand.

WORK FOR US?

• A competitive remuneration package and incentive scheme.
• Generous employee discounts across David Jones.
• A supportive, flexible and engaging environment that will support personal/professional development.
• Be a member of a company committed to sustainable practices.
• Ongoing training and development to pursue individual ambitions.
• Be a part of an organisation that is connected, works as one, and has a vision to inspire its people, customers, and community.

RECRUITMENT PROCESS

• Quick Apply: Submit your CV and answer a few key questions to get started.
• Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
• Video Interview: Next, impress us further by answering a question via video interview, showcasing your personality and potential.
• Face-to-Face Meet: Selected candidates will meet with the hiring manager to see how they fit into the team and wider business at David Jones.

ABOUT US

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

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