Trade/Retail Sales Assistant

Inspirations Paint; Gold Coast City; On-site; AUD 40,000 - 58,000; Full time

Benefits offered by this job

Competitive salary

Uniform provided

Industry leading training

Employee assistance program

Job summary

Inspirations Paint Stores Pty in Oxenford (Queensland) is seeking a senior paint sales assistant / trade paint specialist for a full-time position. You will work with store management to deliver exceptional customer service, share expert knowledge on paint and coatings, and support revenue growth through strong product advice.

The ideal candidate has experience in paint or hardware retail, a customer-first approach, and the ability to lift up to 25kg.

Qualifications

• Proven ability to deliver exceptional customer service.
• Strong sales aptitude with ability to drive revenue.
• Solid knowledge of paint, texture, coatings and related products.
• Able to work effectively in a team and support store goals.
• Heavy lifting up to 25 kg required.

Responsibilities

• Provide exceptional customer service and product knowledge in paint and coatings, assisting sales, stock control and merchandising.
• Identify customer needs and deliver effective solutions.
• Tinting and mixing paint, colour matching.
• Follow the Inspirations Way and store processes.
• Maintain store presentation, stock management and housekeeping.
• Uphold Workplace Health & Safety standards.

Skills

Customer service

Sales experience

Paint knowledge

Team player

Physically capable

Job description

We're not just about giving our customers the right equipment for their project, we're about giving them the confidence and inspiration to make that project awesome.

Inspirations Paint is Australia's leading Paint Specialists Franchise Group, servicing both the retail and trade markets. We are growing and always on the lookout for high calibre individuals to join our store teams.We have a Full Timeposition available in our Oxenford (QLD) company store for a senior paint sales assistant / trade paint specialist.

As part of the DuluxGroup, a leading marketer and manufacturer of premium branded products, Inspirations Paint employees are part of Australia's largest network of paint stores, serving both retail (DIY) and trade (professional/commercial) markets.

The paint industry is a specialised industry. Relevant personal experience in home improvement projects or within the paint or hardware industries is an advantage and ngoing training will be provided to equip you with the skills required.

This positionis available for an experienced, enthusiastic and motivated individualseeking an opportunity to develop their career within the business, and the possibility to move into an assistant manager role in the future for the right candidate. Working with the store manager, you will be responsible for customer retention and growth, client engagement and satisfaction, while assisting to grow revenue and profitability, maintaining high levels of service and repeat business.

You will be relied upon to provide expert knowledge on a diverse range of products provided in store (such as paint, texture and accessories etc) as well as customer relationship management.

• In return, you will receive a competitive salary, uniform, industry leading training, workplace flexibility and access to our employee assistance program.

Responsibilities include:

• Provide exceptional customer service and product knowledge in the areas of paint and protective coatings, while assisting with sales, stock control and merchandising
• Be counted on by your colleagues and customers to identify real problems and deliver effective solutions to customers
• Tinting and mixing paint, colour matching
• Following the “Inspirations Way”
• Store presentation, stock management, housekeeping
• Workplace Health & Safety

Experience / Attributes:

• Demonstrated exceptional customer service and customer focus
• Well presented both in appearance and communication
• Able to contribute and work in a team environment, and communicate effectively. Experience managing others or in a 2IC role would be highly regarded
• Proven sales experience and a strong knowledge of paint and associated products
• Approachable, confident and energetic with a pleasant disposition and the ability to effectively deal with customer queries and/or customer complaints
• Attention to detail, initiative and the ability to learn new systems
• Honest, reliable and punctual
• This role involves heavy lifting up to 25kgs

This position suits an individual who understands the importance of delivering an exceptional customer experience and can build and maintain great customer relationships. If this sounds like you, we'd like to hear from you.