Trade/General Retail Position

Sunshine Mitre 10; Darwin; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Career opportunities across Sunshine

Staff discounts

Health & wellbeing programs

Training and development

Supportive team environment

Great work-life balance

Job summary

Sunshine Mitre 10 Aura store is seeking a Trade & General Retail Sales Team Member to deliver outstanding customer service across Paint, Power Tools, Power Garden and building products. You will support both Trade and Retail divisions, helping customers with product solutions and day-to-day store operations.

The role involves weekend work, a proactive attitude, and a willingness to learn across multiple departments while contributing to a supportive team environment and strong sales growth.

Qualifications

• Knowledge of Hardware & Building sector.
• Experience in retail, trade sales or building industry.
• Excellent customer service and communication skills.
• Self-motivated with strong team focus.
• Energetic with a can-do attitude.
• Forklift licence desirable but not essential.
• Willingness to learn across multiple departments.

Responsibilities

• Process customer sales and counter sales.
• Assist customers with selection of hardware and building products.
• Pick customer orders.
• Unload and store heavy and light timbers and building materials.
• Merchandise and maintain store presentation standards; proactively engage customers.
• Provide expert advice across multiple retail departments.
• Identify customer needs and recommend suitable solutions.
• Champion retail departments and drive sales growth.
• Attend supplier training to expand product knowledge.
• Collaborate with the wider team to achieve store goals.

Skills

Customer service

Retail sales

Teamwork

Communication

Proactive attitude

Tools

Forklift licence

Job description

Job Description

At Sunshine Mitre 10, this isn’t just a job, it’s joining what we call a family, with over 500 employees throughout Queensland and 19 sites, you are a part of a legacy that is engaged with the local community and has been serving the community in Trade & DIY Hardware and Building since 1910. With our wide reach of sites throughout Queensland, the development opportunities for personal and business growth are endless, and all while working in a fun, dynamic and family friendly environment. Want to be a part of something different and leave a positive impact in the community in which you work? Sunshine Mire 10 is your new home.

Trade & General Retai Sales Position

We are looking for an experienced and knowledgeable Trade & Retail Sales Team Member to join our team at our Aura store. This role is ideal for someone with previous experience in the building and construction industry who is passionate about customer service and enjoys working across a variety of retail and trade areas including Paint, Power Tools, Power Garden and general building products.

If you have a desire to learn, a proactive attitude and strong customer service skills, this is a fantastic opportunity to further develop your skills and build a career within the Sunshine Group. You will work across both our Trade and Retail divisions, supporting customers with expert advice, product solutions and day-to-day store operations.

Please note there will be weekend work required.

The Role

• Processing customer sales and counter sales
• Assisting customers with the selection of hardware and building products
• Picking customer orders
• Unloading and storing heavy and light timbers and building materials
• Merchandising and maintaining store presentation standardsProactively approaching and engaging with customers
• Providing expert advice across multiple retail departments
• Identifying customer needs and recommending suitable solutions
• Championing retail departments and assisting in driving sales growth
• Attending supplier training to expand product knowledge
• Working collaboratively with the wider team to achieve store goals

Ideally You Will Have

• Knowledge and understanding of the Hardware & Building sector
• Previous experience in retail, trade sales or the building industry
• Excellent customer service and communication skills
• A self-motivated attitude with a strong team focus
• Energy, initiative and a positive “can do” attitude
• Forklift licence desirable but not essential
• A willingness to learn and develop across multiple departments

Benefits

• Career opportunities across the Sunshine Mitre 10 Group
• Significant staff discounts on offer
• Great employee benefits through health & wellbeing programs
• Ongoing training and development opportunities
• Supportive team environment
• Be rewarded with a great work life balance