Touring Sales Consultant

Ignite.; Gold Coast City; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Travel discounts

Rewards program

Health & wellbeing program

Beachfront office Broadbeach

Social events

Volunteer leave

Résumé du poste

Ignite Broadbeach, QLD is seeking a Touring Sales Consultant to convert inbound travel enquiries into Fly, Stay & Tour bookings while building strong customer relationships and delivering exceptional service throughout the sales journey.

You'll identify customer needs, tailor travel solutions, overcome objections, and aim to exceed targets, all while maintaining accurate records. Join a fast-paced, supportive team at a beachfront office with travel perks and development opportunities.

Qualifications

• Previous travel industry sales experience with a proven track record of achieving and exceeding sales targets.
• Strong sales and closing skills, including identifying customer needs, influencing decisions and asking for the sale.
• Passion for delivering exceptional customer service and creating memorable travel experiences.
• Excellent verbal and written communication with the ability to build meaningful customer relationships.
• High attention to detail and the ability to consistently produce accurate work.
• Strong time management, organisational, and multitasking skills.

Responsabilités

• Convert inbound travel enquiries into confirmed Fly, Stay & Tour holiday bookings.
• Build strong customer relationships and deliver exceptional service throughout the sales journey.
• Identify customer needs and recommend tailored travel solutions that maximise sales opportunities.
• Confidently overcome objections and close sales while achieving and exceeding individual targets.
• Maintain accurate customer records and documentation with a high level of attention to detail.
• Manage multiple enquiries and priorities in a fast-paced environment while maintaining quality standards.
• Collaborate with colleagues and support teams to ensure a seamless customer experience.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Connaissances

Travel industry sales experience

Sales and closing skills

Customer service

Verbal and written communication

Attention to detail

Time management

Multitasking

Outils

CRM systems

Description du poste

Touring Sales Consultant - Broadbeach, QLD

Job no: 533040
Brand: Ignite
Work type: Full time
Location: Queensland
Categories: Sales and Customer Service

Explore the world while helping customers create unforgettable travel experiences. As a Touring Sales Consultant, you’ll join one of Australasia's leading touring businesses, transforming travel dreams into reality through exceptional Fly, Stay & Tour holiday packages. This is a sales-focused opportunity designed for high performers who thrive on building relationships, uncovering customer needs, and delivering outstanding results. With a dedicated Aftersales Team managing post-sale bookings, you’ll be empowered to focus on what you do best, converting enquiries into bookings, creating excitement, and exceeding sales targets. If you are passionate about travel, love achieving results, and enjoy working in a fast‑paced environment, this could be the perfect opportunity for you.

What you’ll be doing...

• Convert inbound travel enquiries into confirmed Fly, Stay & Tour holiday bookings
• Build strong customer relationships and deliver exceptional service throughout the sales journey
• Identify customer needs and recommend tailored travel solutions that maximise sales opportunities
• Confidently overcome objections and close sales while achieving and exceeding individual targets
• Maintain accurate customer records and documentation with a high level of attention to detail
• Manage multiple enquiries and priorities in a fast‑paced environment while maintaining quality standards
• Collaborate with colleagues and support teams to ensure a seamless customer experience
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Who you are...

A MUST:

• Previous travel industry sales experience with a proven track record of achieving and exceeding sales targets
• Strong sales and closing skills, including the ability to identify customer needs, influence decisions, and ask for the sale
• Passion for delivering exceptional customer service and creating memorable travel experiences
• Excellent verbal and written communication skills with the ability to build meaningful customer relationships
• High attention to detail and the ability to consistently produce accurate work
• Strong time management, organisational, and multitasking skills
• Demonstrated ability to thrive in a fast‑paced environment while adapting to changing priorities
• Positive, solutions‑focused mindset with strong accountability, problem‑solving skills, and confidence using multiple systems and technology platforms

Ongoing skills development

Catapult your career across a network of brands and businesses in an evolving industry

Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program

Access to industry leading health and well‑being programs and financial advisors

Set up shop in a swanky beachfront office in Broadbeach

Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!

Take volunteer leave as part of giving back to the local community

Explore the world and make a difference - one customer at a time!