Tobacco Regulatory Control Officer

NSW Government; Sydney; Hybrid; AUD 119,000 - 140,000; Full time

Job summary

NSW Health’s Tobacco Regulatory Control Officer role is vital to safeguarding communities across NSW. You’ll undertake field inspections, investigations, and enforcement actions to uphold tobacco and vaping laws, across multiple sites with travel required.

Joining the Centre for Regulation and Enforcement, you’ll work in a dynamic team, benefit from flexible and hybrid arrangements, and contribute to stronger public health outcomes through compliant businesses and engaged stakeholders.

Qualifications

• Strong analytical skills and ability to interpret legislation and compliance data.
• Excellent interpersonal skills to handle high-pressure situations.
• Willingness to travel across NSW and work across sites.
• Current NSW driver's licence.
• NSW Working with Children Check or willingness to obtain one.

Responsibilities

• Conduct field inspections of retailers and monitor compliance with tobacco and vaping laws.
• Lead investigations into breaches of legislation and take enforcement actions as per guidelines.
• Assist with ministerial briefings and correspondence on regulatory activities.
• Support operational activities and contribute to compliance programs and improvements.
• Build and maintain relationships with stakeholders to promote compliance and public health goals.
• Frequent travel across NSW to undertake compliance activities.

Skills

Analytical skills

Interpersonal skills

Flexibility

Independent work

Team collaboration

Driver's license

Working with Children Check

Education

Certificate IV in Government Investigations

Job description

Reference number REQ686534

Occupation Health Promotion

Work type Full-Time

Location Sydney - North/North West

Salary Information $118821 - $140201

Closing date 14 September 2026 at 11:59pm

Tobacco Regulatory Control Officer – Health Manager Level 2

Employment Type: Multiple positions available

Position Classification: Health Manager Level 2

Remuneration: $118,821 - $140,201, plus Superannuation

Location: St Leonards, Maitland, Port Macquarie, Coffs Harbour, Wollongong, Wagga Wagga, Orange.

Hours Per Week: 38 hours per week

Requisition ID: REQ686534

Closing Date: Monday 14 September 2026 at 11:59pm

As a Tobacco Regulatory Control Officer with the Centre for Regulation and Enforcement (CRE) at NSW Health, you’ll play a vital role in protecting communities across NSW, undertaking rewarding and meaningful work that safeguards public health, reduces harm, and ensures tobacco and vaping laws are upheld to create safer, healthier spaces for everyone.

About us

• Join a high-performing team leading tobacco and vaping compliance and enforcement across NSW, where your work directly protects communities and shapes public health outcomes.
• Experience work-life balance with flexible and hybrid working arrangements that empower you to perform at your best, wherever you are.
• Enjoy ongoing professional development, growth opportunities, and the support of a dynamic team committed to excellence and continuous improvement.

To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.

About the role

As a Tobacco Regulatory Control Officer, you won’t just be enforcing legislation, you’ll be driving meaningful public health outcomes. Every inspection you conduct, every investigation you lead or support, and every enforcement action you take contributes to safer environments, stronger compliance standards, and the protection of vulnerable communities.

This is a role for someone who thrives in dynamic environments. You’ll be out in the field, working across multiple sites, collaborating with other agencies, engaging with stakeholders, and applying legislation with confidence and integrity. The impact of your work is visible and rewarding.

You’ll be part of a high-performing team within the Centre for Regulation and Enforcement, where professionalism, evidence-based practice, and continuous improvement are at the core of everything we do. In return, you’ll enjoy flexible working arrangements, strong career development opportunities, and the satisfaction of doing deeply rewarding and meaningful work that serves the public.

What you will be doing

As a Tobacco Regulatory Control Officer, you’ll be at the frontline of public health, making a real difference every day. Your key responsibilities will include:

• Conduct field inspections of retailers and monitor compliance with relevant tobacco and vaping goods legislation, applying your analytical and observational skills in real-world settings.
• Lead investigations into breaches of legislation, including the preparation of briefs of evidence, and take appropriate enforcement actions in line with policies and guidelines.
• Assist with ministerial briefings and correspondence on regulatory and compliance monitoring activities.
• Contribute to and support all operational activities, participate in strategic compliance programs and continuous improvement initiatives, helping strengthen regulatory outcomes across NSW.
• Build and maintain strong relationships with stakeholders and community partners, collaborating professionally to promote compliance and achieve shared public health goals.
• This role will involve frequent travel across NSW to undertake compliance activities including working in conjunction with other authorities.

About you

We’re looking for motivated, committed individuals who are ready to make a meaningful impact with NSW Health. The ideal candidate will have:

• An NSW Working with Children Check, or willingness to obtain one.
• Strong analytical skills and a readiness to learn how to interpret legislation and compliance data.
• Exceptional interpersonal skills, with the ability to handle high-pressure or confrontational situations with professionalism and composure.
• Flexibility to work across diverse environments and locations, adapting to new challenges as they arise.
• Proven ability to work both independently and collaboratively as part of a high-performing team.
• A current NSW driver’s licence and willingness to travel, including overnight stays when required.
• Certificate IV in Government Investigations or equivalent experience (highly desirable).

Our commitment to diversity and inclusion

At the Ministry of Health, we are committed to creating a diverse, inclusive, and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds. For more information, please visit Diversity Inclusion Belonging

If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit The Stepping Up Initiative.

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.

Additional information

• This recruitment will be used to create a Talent Pool only for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• If you are Current NSW Health, NSW Ministry of Health and NSW Government staff and are looking for opportunity of Secondment, you must have your manager’s approval prior to expressing interest.
• For preferred applicants as part of the recruitment process, it is a mandatory requirement that you complete a pre-employment health assessment (PEHA) to ensure you can undertake the duties of the position safely

For more information about adjustments for individual needs, please visit the

Adjustments for individual needs | I Work For NSW and Inclusive recruitment of people with disability | NSW Government

For role related queries or questions contact [e-mail].

As an organisation we are committed to creating an accessible and inclusive workplace. If you require any adjustments during the recruitment process, please contact Karen Kennedy at [e-mail]