Therapeutic Youth Worker — 24/7 Support & Trauma Care

Junee Southern Cross; Australia; Remote; AUD 41,000 - 55,000; Part time

Job summary

MacKillop Family Services in New South Wales is seeking Youth Workers to support young people in our Intensive Therapeutic Care (ITC) program across Nowra, Wollongong, Calderwood, Punchbowl, Grafton and the Hunter region. These roles are permanent, part-time and casual, offering flexible hours and a meaningful pathway in residential and community settings.

You will mentor and model positive behaviours, support life skills, collaborate with a team to tailor services, and safeguard wellbeing.

Qualifications

• Diploma in Community Services or Youth Work; Cert IV in Youth Work minimum.
• Experience in Disability Support Work.
• Experience in youth services or residential care.
• Cultural competency with Aboriginal communities.
• Trauma-informed approach to working with young people.

Responsibilities

• Mentor and engage young people, guiding life skills and growth.
• Model positive behaviours, emotional intelligence and social responsibility.
• Encourage active participation in decisions affecting their lives.
• Provide hands-on support with daily tasks (meals, shopping, housework).
• Collaborate with a team to tailor services to each young person’s needs.
• Safeguard wellbeing by reporting concerns.

Skills

Communication skills

Interpersonal skills

Trauma-informed approach

Cultural competency

Disability sector experience

Youth services experience

Education

Diploma in Community Services or Youth Work

Cert IV in Youth Work

Job description

About the Role

MacKillop Family Services is seeking Youth Workers to support young people in our Intensive Therapeutic Care (ITC) Program. These positions are Permanent, Part‑Time & Casual and are based in Nowra, Wollongong, Calderwood, Punchbowl, Grafton, and the Hunter region.

Responsibilities include:

• Mentoring and engaging young people, guiding them through life skills development and personal growth.
• Role modelling positive behaviours, emotional intelligence, and social responsibility.
• Encouraging active participation in decisions that affect their lives.
• Providing hands‑on support with daily tasks such as meal preparation, shopping, and housekeeping.
• Collaborating with a vibrant team to tailor services to each young person’s specific needs.
• Safeguarding wellbeing by reporting any concerns.

Our offer includes:

• Salary packaging up to $18,550 per year (maximises take‑home pay).
• Paid industry‑specific training: Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness.
• Fitness Passport – discounted workplace health & fitness programme.
• Sanctuary Model framework – evidence‑supported whole‑organisation approach.
• Employee Assistance Program – free access to a range of support services.
• Strong career growth opportunities and continuous support.
• Hourly Rate as outlined in the SCHADS Award Level 3, dependent on qualification and experience.

Qualifications and Experience:

• A Diploma in Community Services or Youth Work, or a related field (Minimum Cert IV in Youth & a diploma underway).
• Relevant experience in Disability Support Work.
• Demonstrated experience in youth services or residential care.
• Deep understanding of Aboriginal culture and values with a commitment to cultural competency.
• Trauma‑informed approach to working with young people facing significant challenges.
• Strong communication and interpersonal skills.
• Experience working in the disability sector.

Must Have or willing to obtain:

• Valid and Current Driver’s Licence
• Valid and Current Workers with Children’s Check
• Valid and Current NDIS Workers Screening Check
• Satisfactory Criminal History Check (paid by MacKillop)
• Current First Aid Certificate with a minimum 6‑month validity

Commitment to Diversity and Inclusion:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic background, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio‑economic status, and age. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Contact for more information: Eve Savoy – email or phone.