Therapeutic Support Leader

Victorian Government; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Department of Families, Fairness and Housing in Melbourne's CBD seeks a Therapeutic Support Leader to help people with a disability achieve personal goals and participate in their local communities through personal care, health, exercise and community experiences.

The role includes leadership tasks in the absence of a unit manager, scheduling, coordinating community access and coaching staff to deliver inclusive, high‑quality services.

Qualifications

• NDIS role responsibilities and risk management.
• Requires NDIS Worker Screening Clearance and Working with Children Check.
• Includes staff supervision and community access coordination.

Responsibilities

• Provide supervision and guidance to team members.
• Manage daily routines and coordinate community access for residents.
• Advocate to improve client outcomes.

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/052506

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
metropolitan, rural and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
backgrounds and abilities.
If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don't hesitate to get in touch with the contact person listed
on the ad.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

As a Therapeutic Support Leader, you will help people with a disability achieve their personal goals and aspirations. Assisting client's to actively participate within their local communities, you will directly support the wellbeing of your clients through understanding their needs, preferences, and interests. Providing a range of support services including personal care, health, exercise, and community experiences, you will enable your clients to live a quality life with dignity, respect, and social inclusion.

The Therapeutic Support Leader Worker differs from a unit manager by undertaking leadership/ management tasks as directed. These takes include management of a staff in lieu of a unit manager being absent, scheduling appointments and meetings, facilitating community access for the unit. Advanced Disability Support Worker implements community based inclusive activities which are based on individual resident's needs. This role also ensures ongoing best practise in the provision of services to people with disabilities through coaching & mentoring processes. Supporting unit manager during their shifts. A unit manager supervisors' staff, attends of care team meeting, communicates with key stake holders and ensures workplace safety is adhered to and provides support and supervision to individuals and the team.

ACCOUNTABILITIES INCLUDE

• Provide practice support and supervision to other team members.
• Manage the daily routines, scheduling of appointments, community access for residents and ensure all team members are aware of their tasks for the day,
• Advocate for people with a disability to improve client outcomes.

This is an NDIS Risk Assessed Role / This is a Key Personnel Role.
Staff appointed to this role at the Department of Families, Fairness and Housing may not commence in role until they have an NDIS Worker Screening Clearance and have provided this detail for recording.
For more information on what this means, and all other requirements, please see the Position Description.

This role requires a Working with Children Check.
Further advice on obtaining this check can be found here: https://www.vic.gov.au/working-with-children-check
For more information on what this means, and all other requirements, please see the Position Description.

Applications close Thursday 15 October 2026 at 11.59pm