Theatre Bars Supervisor

Trippas White Group; Sydney; Sur place; AUD 65 000 - 85 000; Plein temps

Résumé du poste

Theatre Bars Supervisor role at Sydney Opera House, Sydney, Australia, leads a large frontline team through pre-show, interval, matinee, and post-show service to thousands of patrons. You will ensure fast, friendly service and maintain high standards with a focus on guest experience.

You’ll manage opening and closing procedures, cash handling, stock control, and staff development while upholding RSA and NSW liquor regulations and collaborating with Bar Management and Front of House.

Qualifications

• Proven experience supervising or leading a bar or hospitality team.
• Experience in a high-volume theatre, events, or hospitality environment preferred.
• Strong communication and guest-service focus.

Responsabilités

• Lead and deploy a large team on the floor across show periods.
• Monitor stock, ordering, and wastage to keep operations smooth.
• Train, coach, and develop staff to build a high-performing team.
• Handle cash, float, and reconciliation at opening/closing.
• Ensure compliance with RSA requirements and NSW liquor laws.
• Collaborate with Bar Management, Front of House and other departments.

Connaissances

Team leadership

High-volume service

Guest experience

Outils

RSA certification

Description du poste

Theatre Bars Supervisor | Sydney Opera House

Are you a natural leader who thrives in a fast-paced venue?Trippas White Group is looking for a Theatre Bars Supervisor to help run baroperations at one of the world's most iconic performing arts venues - the SydneyOperaHouse. You’ll lead a large team through pre-show, interval, matinee, andpost-show service, delivering fast, friendly service to thousands oftheatregoers across our bars.

What You’ll Do

• Supportthe Bar Management team in day-to-day operations, ensuring service runssmoothly and efficiently throughout every show period.
• Leadand deploy a large team on the floor, managing queues and delivering aconsistently high standard of guest experience.
• Monitorstock, ordering, and wastage to keep operations running smoothly.
• Train,coach, and develop staff to build a high-performing team.
• Resolvecustomer concerns promptly and professionally.
• Manageopening and closing procedures, including cash handling, float management,and reconciliation.
• Championcompliance with RSA requirements, NSW liquor licensing regulations, andTWG and Sydney Opera House policies.
• Maintainhigh standards of cleanliness, presentation, and hygiene across all barareas.
• Communicateand collaborate closely with Bar Management, Front of House, and otherdepartments.
• Actas a role model for the team, upholding TWG and Sydney Opera House values.
• Supportthe onboarding and induction of new team members.
• Makeconfident, sound decisions under pressure, recognising when to escalationissues.

What We're Looking For

• Provenexperience supervising or leading a bar or hospitality team, ideally in ahigh-volume theatre, events, or hospitality environment.
• CurrentRSA certification and sound knowledge of NSW liquor licensingrequirements.
• Acalm, solutions-focused approach under pressure.
• Strongcommunication skills and the ability to build relationships acrossdepartments.
• Agenuine passion for guest experience and team development.
• Availabilityto work evenings, weekends, and show-based rosters.

Why Join Us?

• Workat one of the most iconic venues in the world.
• Bepart of a supportive, high-performing team.
• Enjoygenuine opportunities for training, coaching, and career development.
• Joina workplace that values respect, inclusivity, and high standards.

Trippas White Group is an Equal Opportunity Employer andencourages Indigenous and First Nations Australians to apply.