Territory Manager

Telstra; Australia; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading telecommunications company is seeking a Territory Manager to manage sales in a designated territory. The role involves nurturing client relationships, developing territory strategies, and collaborating with partners to drive business growth. Ideal candidates will have experience in B2B sales, strong communication skills, and a commitment to customer success. This position offers performance-related pay and access to career development programs.

Benefits

Performance-related pay

Access to learning programs

Purchased annual leave scheme

Additional Telstra day off

30% off Telstra products

Provided toolkit (laptop + mobile phone)

Qualifications

• 3-5 years in Sales or B2B roles, ideally in technology.
• Experience in sales opportunity management.
• Exceptional verbal and written communication skills.

Responsibilities

• Manage assigned territory for sales and profitability.
• Develop and execute territory plan.
• Drive partner engagement strategy.

Skills

Sales experience

Customer relationship management

Communication skills

Portfolio analysis

Job description

Job Title

Territory Manager

Job Summary

As an Account Manager, you nurture the relationships we have built with our clients, supporting them to partner with Telstra to unlock their business and technology challenges. You thrive of growing these relationships and identifying new ways for Telstra to address their strategic needs. Your ability to listen to and deeply understand our customers, combined with your understanding of Telstra’s products and services, sees you deliver exceptional sales moments with our clients. In doing so you contribute to high-value, high-profit sales solutions that directly contribute to Telstra’s growth.

Job Description

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

Key Responsibilities

• Take accountability for the management of an assigned territory, owning the sales and profitability performance of this territory and leveraging sound interpersonal skills to nurture the customer relationship and contribute to strategic profitable growth.
• Take ownership to establish, maintain and execute your territory plan end to end, including an understanding of whitespace, sales strategy, and channel engagement.
• Develop and drive the partner engagement strategy by domain and geography, as well as pipeline cadence.
• Drive closed loop sales plays and white space campaigns together with Partners and Digital Sales.
• Lead Base-Management activity, including cadence with Partner & Digital Sales Base to create upsell / cross-sell opportunities for the territory.
• Develop and execute customer engagement and communication strategy for the territory.
• Lead Territory health check including account contact review and pipeline.
• Capture and maintain key contact information in Phoenix.
• Drive regular reporting to monitor portfolio performance against defined financial and customer targets (sales, revenue, profitability, NPS).
• Collaborate with peers, teams, and key stakeholders across Telstra (e.g. Digital Sales, Partner Channel, Commercial Steering) to build an understanding of customer needs and develop suitable sales solution recommendations.
• Participate in knowledge sharing initiatives (market insights, customer focused cross-functional collaboration) that contribute to the development of sales and market trend knowledge and support strategic customer conversations.

About You

To be successful in the role, you’ll have :

Essential Qualifications

• At least 3-5 years’ working experience in Sales, Customer-facing or Business-to-Business sales role. Experience working in technology or software industry is preferred.
• Experience in sales opportunity management.
• Exceptional skills in customer relationship management.
• Partner opportunity management experience.
• Strong experience in portfolio analysis and planning.
• Exceptional communication skills both verbal and written.
• Customer centricity and commercial acumen skills.