Telemarketer Appointment Setter

Michael Page Australia; Queensland; Hybrid; AUD 60,000 - 75,000; Full time

Job summary

A leading recruitment agency is seeking a Telemarketer to join their expanding telemarketing team. In this role, you will make outbound calls to potential clients to identify and qualify leads, book appointments for the sales team, and maintain accurate records. Strong communication and previous customer service or telemarketing experience is essential. Enjoy the benefits of a competitive salary, bonuses, and the flexibility of working from home once onboarded. Career growth opportunities await in a professional and supportive environment.

Benefits

Competitive salary + bonuses

Work from home + flexible hours

Permanent role with career growth opportunities

Parking on site at Logan office

Qualifications

• Previous experience in customer service or telemarketing ideally within a commercial setting.
• Experience in real estate or service-based B2B sales is a bonus.

Responsibilities

• Make outbound calls to potential clients to promote services.
• Schedule appointments for the sales team with prospective clients.
• Maintain accurate records of calls and client interactions in the CRM system.

Skills

Strong communication and interpersonal skills

Proficiency in using CRM software

Excellent time management

Positive attitude

Job description

• Competitive salary + bonuses
• Work from home + flexible hours

About Our Client

Our client is leading player in the commercial services sector. They are known for delivering reliable, high quality solutions and building lasting relationships with their clients. As part on the ongoing proactive strategies to expand their reach they are expanding the telemarketing team. Joining this team means becoming part of a supportive, high performing environment where your contribution truly matters.

Job Description

This is a phone based, B2B appointment setting role where you will identify and qualify leads, then book high quality appointments for the sales team. You'll work from a lead database (including sources like Yellow Pages) and apply strategic judgement to ensure viability before engaging. This is not a script based, high volume call centre role, it's about quality outreach, curiosity, and creating opportunities through smart conversations.

You’ll partner closely with a Business Development Manager and play a key role in driving growth. Once on boarding is complete, you’ll enjoy the flexibility of working from home.

• Make outbound calls to potential clients to promote services.
• Identify and qualify leads through effective communication and questioning.
• Schedule appointments for the sales team with prospective clients.
• Maintain accurate records of calls and client interactions in the CRM system.
• Meet or exceed daily, weekly, and monthly call and appointment targets.
• Provide accurate information about services and address client inquiries.
• Collaborate with the sales and customer service teams to ensure smooth transitions.
• Stay updated on product knowledge and industry trends to improve client engagement.

The Successful Applicant

A successful Telemarketer should have:

• Strong communication and interpersonal skills.
• Previous experience in customer service or telemarketing ideally within a commercial setting.
• Proficiency in using CRM software and basic computer applications.
• Excellent time management and organisational abilities.
• A positive attitude and a commitment to achieving targets.
• Experience in real estate (land or commercial) or service-based B2B sales (e.g., commercial cleaning ) is a bonus!

What's on Offer

• Competitive salary + bonuses
• Permanent role with opportunities for career growth
• Part time or full time
• Work from home once on boarded - high levels of flexibility
• Logan office with parking on site
• Be part of a supportive and professional team in the business services industry.
• Career progression

If you are an enthusiastic Telemarketer looking to take the next step in your career, we encourage you to apply.