TechnologyOne Implementation Consultants

Ethos BeathChapman; Western Australia; Remote; AUD 90,000 - 120,000; Full time

Job summary

A technology consulting firm is seeking TechOne P&R Consultants for remote opportunities in Australia. The role involves implementing and supporting the CiAnywhere Property & Rating module for local councils, guiding software transitions, and enhancing business processes. Candidates should have expertise in TechnologyOne P&R, a solid understanding of Local Government operations, and proven consulting skills. This role emphasizes delivering outstanding customer support and training, making a customer-centric approach essential.

Qualifications

• Experience with TechnologyOne P&R and CiAnywhere is frequently required.
• Understanding of Local Government operations is crucial.
• Proficient in configuration and reporting tools.

Responsibilities

• Lead the implementation of the Property & Rating module.
• Map and improve business processes for efficiency.
• Provide customer support and training to end-users.
• Manage property-related data and billing cycles.

Skills

TechnologyOne P&R expertise

Stakeholder management

Reporting proficiency

Tools

ETLs

DocOnes

Job description

Our clients are looking to recruit TechOne P&R Consultants for exciting new & remote opportunities within their business.

A TechnologyOne Property and Rating Consultant specialises in implementing, configuring, and supporting the CiAnywhere Property & Rating module for local councils and government agencies. Responsibilities include guiding software transitions, optimising land management, valuation, and revenue processes, and providing expert technical support

Details as follows:-

Key Responsibilities

• Software Implementation: Leading the end-to-end implementation and configuration of the Property & Rating module, often transitioning clients from legacy systems to the modern CiAnywhere platform.
• Business Process Analysis: Mapping existing business processes and designing improvements within the software to ensure efficiency in land information and rates accounting.
• Customer Support & Training: Acting as the primary contact for troubleshooting, resolving customer issues, and delivering training sessions to end-users.
• Data Management: Managing property-related data, including annual billing cycles, supplementary cycles, and valuation management.

Required Skills and Qualifications

• Product Expertise: Deep hands-on experience with TechnologyOne P&R and CiAnywhere is frequently mandatory.
• Domain Knowledge: A strong understanding of Local Government operations, particularly in Rates Accounting, revenue recoveries, and land information systems.
• Technical Skills: Proficiency in configuration, reporting, and tools like Workflows, ETLs, and DocOnes.
• Consulting Soft Skills: Strong stakeholder management and the ability to communicate technical requirements to non-technical users.

Customer centric, you’re a customer advocate and know what it takes to deliver a compelling customer experience