Technology Lead

at; Council of the City of Sydney; Hybrid; AUD 100,000 - 130,000; Full time

Job summary

A leading fitness company in Australia is seeking a Technology Lead to drive technology strategy and delivery. This role involves leading automation initiatives and overseeing cyber security. The ideal candidate will have extensive experience in tech management, automation design, and vendor management, alongside strong troubleshooting skills. A competitive package and hybrid working arrangement are offered, fostering an inclusive and supportive workplace.

Benefits

Hybrid & flexible working environment

Birthday leave

Free gym membership

Wellness perks

Career growth opportunities

Qualifications

• Proven experience in technology management in a dynamic organization.
• Advanced capability in designing workflow automation.
• Experience managing outsourced IT vendors.

Responsibilities

• Drive technology strategy and improvements across the business.
• Lead the development and execution of the cyber security strategy.
• Manage vendor relationships ensuring delivery of SLAs.

Skills

Technology enablement

Automation

Troubleshooting skills

Project leadership

Tools

AI/LLM systems

Cyber security frameworks

Job description

Anytime Fitness has taken the Australian franchise sector by storm over the last 17 years and now spans portfolio of over 600+ gyms and more than 720,000 members nationally, making it the largest gym network in the country. Our purpose is simple yet powerful: to inspire healthier lives, Our passionate team brings this mission to life every day.

The Role:

As our Technology Lead, you will drive the technology strategy and delivery across the business. This role combines leading our automation and AI journey by ensuring our systems, platforms, and processes are efficient, future‑ready, and supported by hands‑on BAU systems troubleshooting, vendor management and cyber security oversight.

Key Responsibilities:

• Identify and build new technology solutions and/or improve existing technology solutions across both backend and customer‑facing platforms, by using automation and AI to create efficiencies, drive innovation and improve customer and team experience.
• Drive the adoption of GenAI tools and practices, upskilling and coaching the team to create intelligent solutions that support and streamline their work.
• Partner with our global US‑based master company on future technology initiatives, contributing to the build, pilots, rollouts, and ongoing continuous improvement.
• Lead the development and execution of the organisation’s cyber security strategy, ensuring ongoing compliance with regulatory and industry requirements.
• Ensure future‑proofing through the development of the technology BCP plan.
• Manage outsourced IT vendor, ensuring delivery of SLAs and maintaining strong partnerships.
• Act as an escalation point for our offshore Member Solutions Team (network) and Outsourced IT vendor (support office), troubleshooting and recommending solutions for technology‑related issues for our network or within support office.
• Develop and maintain technology policies, processes, and guide approach to procurement of equipment.

Experience and About You:

Technical Ability

• Proven experience in technology enablement, automation, and BAU tech management in fast‑paced, delivery‑focused and hands‑on organisation.
• Advanced capability in designing and building workflow automation.
• Advanced capability integrating AI /LLM workflows into systems (e.g., GenAI, CoPilot).
• Knowledge of cyber security frameworks and compliance requirements.
• Strong troubleshooting skills across systems, apps, and platforms.
• Experience managing outsourced IT vendors and ensuring SLA compliance.
• Ability to lead projects independently and work collaboratively in a small, agile team.

Leadership Capability

• Change Adaptability and Growth Mindset – you thrive in change and adapt quickly to new challenges or priorities.
• Learning Agility & Curiosity – you continuously seek new knowledge, feedback, and experiences to improve yourself.
• Resilience & Energy – you can maintain focus, optimism, and composure under pressure and recover fast from setbacks.
• Influence & Collaboration – you build trust, communicate clearly, and collaborate across teams to make things better.
• Strategic Thinking – you can see the bigger picture, turning insights into action and make bold choices to propel growth.

The Perks:

• Hybrid & flexible working environment with modern offices in Crows Nest.
• Birthday leave to celebrate your special day.
• Free gym membership & ClassPass credits.
• Wellness perks: Two wellness leave days, annual wellness allowance, and a full calendar of wellness activities throughout the year.
• Plus so much more......

Why work with us?

• Shape the future and make a meaningful impact in a growing company that champions health and wellness.
• Collaborate and innovate in a supportive environment where your ideas matter and your wellbeing is a priority.
• Unlock your potential with competitive rewards and opportunities for growth, learning, and advancement.
• Live our purpose every day in a workplace that values your success and helps you stay active, healthy, and inspired.

How to Apply:

• We’d love to hear from you! Please apply with your resume and a short cover letter sharing your experience and what excites you about this role.
• At Anytime Fitness Australia, we’re proud to be an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a diverse, inclusive workplace where everyone feels valued and respected.
• Thank you for considering a career with us. While we’d love to connect with everyone, we’ll be in touch with shortlisted candidates for the next steps.

Application Questions

• Do you have the eligible rights to work in Australia?
• Are you currently employed by this organisation (Anytime Fitness)?