Technical Writer

DroneShield; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

DroneShield is seeking a Technical Writer in Sydney, NSW, to produce high-quality documentation for hardware and software products. You will work with engineers, testers, product managers and usability experts to create clear, accessible material for both technical and non-technical audiences.

Responsibilities include authoring manuals, release notes and reference content, maintaining accuracy and consistency, and supporting publishing workflows with source-controlled content and scripts.

Qualifications

• Experience writing customer-facing documentation for technical audiences.
• Experience in technology, engineering, or complex systems environments.
• Ability to translate technical information into clear, user-focused language.

Responsibilities

• Research, author and maintain manuals, quick-start guides, release notes and reference material.
• Ensure technical accuracy, terminology and presentation are clear for end users.
• Translate highly technical details into concise material understandable by both technical and non-technical readers.
• Liaise with engineers, product managers and designers to meet documentation needs and style guides.
• Review and update content with product changes while maintaining consistency.
• Manage timelines and respond to ad-hoc requests without sacrificing quality.
• Organise documentation repositories and publishing workflows for efficiency.
• Maintain structured, source-controlled content and reusable artefacts.

Skills

Technical writing

Clear communication

Translate technical to user-focused

Cross-functional collaboration

Content reuse

Structured content

Style guides

Time management

Independent work

User-focused language

Education

Bachelor's degree in communications or related field

Tools

Markdown

XML

Git

Python scripting

Command-line

Job description

Work withcutting-edgeAI technology that helps make the world a safer and more secure place. DroneShield (ASX:DRO) develops market-leading counter-drone solutions used by militaryorganisations, government agencies, airports, critical infrastructure operators, and law enforcementoperatingin some of the most challenging and high-stakes environments in the world. Employees work at the forefront of innovation, solving complex technical problems and delivering mission-critical capabilities where performance, reliability, and speed matter.

As an ASX200-listed company and theworld'sonly publicly listed pure-play counter-drone business, DroneShield is experiencing rapid growth. Revenue increased from A$57 million in 2024 to more than A$217 million in 2025, supported by record profitability, a global sales pipeline exceeding A$2.5 billion, and annual R&D investment of over A$50 million.

Since 2017, DroneShield has grown from 11 employees to more than 550 globally, with operations across Australia, the United States, Europe, and the Middle East, supporting customers in over 70 countries.

The role is based atDroneShield'sSydney headquarters, which houses corporate, commercial, engineering, and operational teams supporting the company's global growth and customer base.

About the role

DroneShield is seeking a Technical Writer with relevant experience to join the team in Sydney, New South Wales. The position will report to the Documentation and Graphics Lead. It represents a unique opportunity to produce written material in a novel technology space.

The role is primarily focused on technical documentation of hardware and software products. It provides an exceptional chance for a results-driven individual to excel in a niche but rapidly growing sector. You will work collaboratively with engineers, testers, product managers, and usability experts to refine the end-user experience.

Responsibilities, Duties and Expectations

• Research, author, edit, proofread, and maintain technical documentation, including user manuals, quick-start guides, release notes, technical reference material, and related source content.
• Apply exceptional attention to detail to technical accuracy, terminology, content structure, and presentation, ensuring documentation conveys information clearly and effectively to the end user.
• Gather and absorb highly technical details to translate into clear, concise, and comprehensive documentation which can be easily understood by both technical and non-technical audiences.
• Liaise with key business stakeholders to understand documentation requirements, and with engineers/technical SMEs to ensure documentation is comprehensive and accurate. Collaborate with graphic designers to support professional, readable, on-brand documentation across production workflows.
• Review and evaluate documentation to ensure it is fit for purpose. Update existing documentation and source content as needed, incorporating review feedback, release changes, and changes to products or services while maintaining consistency across related materials.
• Manage and communicate timelines and priorities in line with guidance from stakeholders, being able to respond to ad-hoc requests whilst maintaining high-quality standards.
• Organise, maintain, and provide first-line support for documentation repositories and mixed publishing workflows where they apply.
• Maintain source-controlled content, structured documentation files, reusable content, and generated artefacts to support accessible, consistent, compliant, and up-to-date documentation.

Qualifications, Experience and Skills

• Demonstrated ability to write and format effective customer-facing documentation for technical and non-technical audiences, including user manuals, quick-start guides, release notes, and technical reference material.
• 5+ years' proven experience writing in a technology, engineering, defence, hardware, software, or complex systems environment.
• Bachelor's degree in a communication-related field, or equivalent practical experience.
• Experience working in product development, engineering, or release-driven documentation environments.
• Ability to translate complex technical information into clear, concise, user-focused language for internal and external audiences.
• Exceptional written and verbal communication skills, with the ability to collaborate effectively with technical SMEs, designers, and business stakeholders.
• Strong understanding of technical writing principles, topic-based authoring, structured content, content reuse, source-controlled documentation workflows, and documentation maintainability.
• Comfortable working with markup languages such as Markdown and XML, Git-based documentation repositories, and command-line documentation workflows.
• Able to run, validate, troubleshoot, and make targeted improvements to documentation build or publishing processes.
• Comfortable maintaining Python-based documentation scripts, including running scripts, interpreting outputs, identifying issues, and making or coordinating targeted changes.
• Ability to work independently, manage competing documentation priorities, and maintain progress across multiple projects and review cycles.
• Ability to follow established style guides, terminology, spelling conventions, product language, and export-control requirements.

Data Privacy

DroneShield Group Pty Ltd collects and processes personal information for recruitment and hiring purposes. Where applicable, personal information is processed on the basis of DroneShield's legitimate interests in assessing and selecting candidates for employment. For further information regarding how we collect, use, disclose, store and retain personal information, including your privacy rights, please refer to our Privacy Policy:https://www.droneshield.com/privacy-policy