Technical Officer - Distribution Water Quality

Central Highlands Water; Ballarat; Hybrid; AUD 70,000 - 110,000; Full time

Job summary

Central Highlands Water is seeking a Technical Officer – Distribution Water Quality to support water quality related network maintenance across Ballarat and surrounding areas. You will assist in operating and maintaining distribution assets, ensuring regulatory compliance and reliable service.

The role blends field-based duties with some office work, requires strong organisational and communication skills, and offers hybrid working options with a focus on safety and community outcomes.

Qualifications

• Experience in water industry or related field with transferable skills.
• Field-based preventative maintenance and performance reporting.
• Strong organisational and communication abilities.
• Knowledge of water quality, safety and environmental regulations.

Responsibilities

• Provide field-based support to the Senior Technical Officer - Distribution Water Quality for water quality related network maintenance activities.
• Contribute to the operation and maintenance of CHW's water distribution assets to meet customer, operational and regulatory requirements.
• Deliver excellent customer service and support planned and unplanned maintenance programs on water distribution assets.
• Work under broad supervision to ensure water supply systems are efficiently operated and maintained.
• This role involves both office-based tasks and significant in-field work across water network assets.

Skills

Water Industry

Field maintenance

Organisational skills

Communication skills

Regulatory knowledge

Job description

About Us

At CHW we provide drinking water, sewerage, trade waste and recycled water services to residents and businesses in the Central Highlands region of Victoria. We are a public sector employer with a proud history spanning more than 150 years of supporting regional prosperity through service excellence.

Central Highlands Water is a growing business which strives to create a thriving and sustainable region by providing the highest quality water related service to our diverse customer base. This opportunity is a vital role to shape the future of how our services support our community.

To learn more about CHW and how our everyday people contribute to the Central Highlands region of Victoria, visit our website, or check out our LinkedIn or Instagram pages!

The opportunity

The primary objectives of the Technical Officer – Distribution Water Quality role include:

• To provide field-based support to the Senior Technical Officer - Distribution Water Quality for the purpose ofwater quality related network maintenance activities.
• To contribute to the successful operation and maintenance of Central Highlands Water's water supply distribution assets, and to meet customer, operational and regulatory requirements.
• To deliver excellent customer service and to provide support and management for dealing with planned and unplanned maintenance programs on water distribution assets.
• To work under broad supervision in terms of policies, internal KPI's and regulatory requirements to ensure that the water supply systems of the organisation are efficiently and effectively operated and maintained.
• This position works across water network assets and includes both office-based activities and a high proportion of infield-based works.

About You

Safety is our No. 1 priority, and we expect you will actively contribute to and foster a 'safety first' culture that supports our aspiration of zero harm. This means you care deeply about the physical and psychological safety of people so that our team return home in great shape at the end of the day.

We’d love to hear from you if you have:

• Several years of experience and specialist knowledge in the Water Industry or other relevant experience with transferable skills.
• Demonstrated water operations ability with a focus on field based preventative maintenance works and performance reporting.
• Demonstrated highly developed organisational and communication skills.
• Proven knowledge of water quality, safety and environmental regulations.

What's in it for you?

Working for one of the region's largest employers you will be part of an organisation that is high achieving, cohesive and always striving for better customer outcomes. We’re full of "everyday people" that are great to work with and reflect our community!

We're offering a supportive environment and offer a huge range of employee options and benefits. There's the option of work hybrid, including a mix of being in our office in Ballarat, as well as the flexibility to work from home. Other benefits include accrued time off, generous leave options, professional development, industry collaboration, health and wellbeing programs and a supportive management team.

At CHW You Will

• Have access to training and development opportunities that will further develop your knowledge and skills.
• Be part of an organisation that strongly promotes work life balance, flexibility, safety and wellbeing.
• Work in an organisation that makes a difference to our community.
• Be part of an organisation that cares about you, your safety and wellbeing.

Have questions?

For a confidential chat about the role, please contact Bridget Clark on 0428 725 983.

Applications close 5:00pm Friday 27 November 2026.

• Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, fitness to work, qualifications, work history, work visa, misconduct and police record history.
• This role may be subject to a probation period.

We welcome applications from people with disability and aim to provide an inclusive and accessible workplace. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please contact Brenda Wong.

If you need a copy of this advertisement in an accessible format, please email [e-mail].

At CHW we are dedicated to supporting our team's physical and mental wellbeing. We offer flexible and hybrid working opportunities. We assist our team to develop, as people and as leaders. We value diversity and inclusion - our workforce is a place where the melding of a range of views and perspectives is celebrated