Technical Investigation Officer Asset Management

Lake Macquarie City Council; Newcastle-Maitland; On-site; AUD 90,000 - 105,000; Full time

Benefits offered by this job

Salary + superannuation

Enterprise pay raises

35-hour week

Flexible working hours

Long service leave

Education assistance

Learning & development

Fitness program

Collaborative team

Job summary

Lake Macquarie City Council is seeking a Technical Investigations Officer to join the Infrastructure Assets Management Team. You will investigate technical issues, analyse data, and deliver practical solutions that support asset renewal and capital works programs.

You will provide specialist advice across assets, engage with stakeholders, and help maintain asset information in management systems, ensuring best practices and customer-focused service delivery.

Qualifications

• Degree, Diploma or Trade Certificate in Civil Engineering or equivalent.
• Experience undertaking technical investigations and applying asset management principles.
• Strong customer relationship skills and ability to communicate complex technical information clearly.
• Current Class C Driver's Licence.

Responsibilities

• Investigate technical issues relating to infrastructure assets and provide practical, cost-effective solutions.
• Provide technical advice on proposed, acquired and planned assets across Council.
• Maintain and update asset information within asset management systems and databases.
• Support the planning and delivery of asset renewal and capital works programs.
• Apply engineering standards, industry guidelines and asset management best practice.
• Respond to customer requests and provide clear, professional advice on technical matters.
• Build productive relationships with internal and external stakeholders.
• Assist with preparing briefs, quotations, tender documentation and consultant engagement activities.
• Support post-incident and insurance-related investigations where required.

Skills

Investigations

Data analysis

Stakeholder management

Technical advisory

Customer service

Education

Degree/Diploma/Trade Certificate in Civil Engineering

Job description

Technical Investigations Officer (Permanent, full-time)

• Do you enjoy solving complex technical problems and finding practical solutions?
• Want to use your asset management and investigation skills to help shape the future of Lake Macquarie?
• Looking for a varied role where no two days are the same?

This could be the position for you!

LET'S EXPLORE THE JOB

Are you a technically minded professional who enjoys investigating issues, analysing data and working with a diverse range of stakeholders? As a Technical Investigations Officer within our Infrastructure Assets Management Team, you'll investigate technical matters, provide specialist advice, respond to customer enquiries and contribute to asset management initiatives that support the delivery of quality services to our community. Working closely with internal teams, government agencies, service authorities, contractors and the public, you'll help ensure infrastructure assets are managed effectively, sustainably and in line with industry best practice.

This exciting role will:

• Investigate technical issues relating to infrastructure assets and provide practical, cost-effective solutions
• Provide technical advice on proposed, acquired and planned assets across Council
• Maintain and update asset information within asset management systems and databases
• Support the planning and delivery of asset renewal and capital works programs
• Apply engineering standards, industry guidelines and asset management best practice
• Respond to customer requests and provide clear, professional advice on technical matters
• Build productive relationships with internal and external stakeholders
• Assist with preparing briefs, quotations, tender documentation and consultant engagement activities
• Support post-incident and insurance-related investigations where required

LET'S HEAR ABOUT YOU

You are a motivated and analytical professional who enjoys working independently while building strong relationships with a range of stakeholders.

To be successful in this role, you will have:

• Degree, Diploma or Trade Certificate qualifications, or equivalent experience and qualifications, in a relevant discipline such as Civil Engineering
• Demonstrated experience undertaking technical investigations and applying asset management principles to infrastructure assets
• Strong customer relationship skills with the ability to manage complaints and communicate complex technical information clearly
• Proven ability to investigate problems, analyse information and develop practical solutions
• Sound knowledge of estimating methods, capital works monitoring and cost control practices
• Current Class C Driver's Licence

LET'S REVEAL THE PERKS

• Competitive salary from $90,202 to $104,831 per year + 12% superannuation
• Enterprise Agreement pay increases
• 35-hour working week
• Flexible working arrangements where operationally appropriate
• Long service leave after five years
• Education assistance
• Ongoing learning and development opportunities
• Corporate fitness program
• A collaborative team environment focused on delivering outcomes for our community

CHOOSE THE LAKE MAC WAY

We celebrate diversity and are committed to creating an inclusive workforce.

We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community.

We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees and people with disability.

We understand the skills and attributes veterans can bring to our Council.

Please note that as part of Lake Macquarie City Council's recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.