Team Members

Zambrero; Shellharbour; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Plate 4 Plate initiative

Flexible work hours

Career progression

Friendly team

Job summary

Zambrero is looking for energetic team members to join our fast-paced Mexican franchise. You’ll provide friendly customer service, follow recipes, and help keep the restaurant clean and welcoming for guests throughout day and night shifts.

Join a dynamic team, grow with us, and contribute to our Plate 4 Plate initiative that donates meals to those in need. This entry-level role is ideal for students or anyone seeking flexible hours and on-site work in a busy cafe setting.

Qualifications

• Positive, happy and smiling – able to provide exceptional customer service
• Engaged and energetic team player
• Professional appearance at all times

Responsibilities

• Providing exceptionally friendly customer service
• Following recipes accurately to prepare food for meal periods
• Preparing recipes as needed, including anticipating and adapting to customer volume
• Adhering to food handling, safety and sanitisation standards
• Assisting with daily and weekly cleaning of the production areas, dining room and general restaurant
• Anything else that helps the restaurant run smoothly and give our customers a great experience

Skills

Excellent customer service

Team player

Communication

Flexible and adaptable

Job description

Development opportunities – become the next leader in our team

We are on the hunt for great people like you to join our Zam fam!

About Us

We are Zambrero. Australia's largest Mexican franchise offering healthy, fresh food while fighting world hunger. We are a quick-service restaurant that offers tasty burritos, bowls, nachos, and tacos filled with home‑made guac and other goodies. For you, that means you will always work with yummy fresh ingredients that won’t leave you smelling like you just came from work. Our restaurants are open day and night so you can be flexible and keep up your work, school and play. But we are not just a healthy quick service restaurant! We also donate one meal to someone in need for every bowl or burrito bought at Zambrero through our Plate 4 Plate initiative.

What you’ll do

Our team members take pride in preparing and serving fast, fresh, and healthy Mexican food with a smile. As a team member, you will be responsible for following Zambrero’s high standards of customer service, recipes, procedures and cleaning to ensure that our guests’ experience is always the best it can be.

• Providing exceptionally friendly customer service
• Following recipes accurately to prepare food for meal periods
• Preparing recipes as needed, including anticipating and adapting to customer volume
• Adhering to food handling, safety and sanitisation standards
• Assisting with daily and weekly cleaning of the production areas, dining room and general restaurant
• Anything else that helps the restaurant run smoothly and give our customers a great experience

What you’ll bring

We’d love for you to join us if you’ve got what we need:

• Positive, happy and smiling – able to provide exceptional customer service and add to the positive workplace culture
• An engaged and energetic team player – celebrates shared success and willing to go the extra mile to help the team
• The ability to communicate to both customers and your fellow team
• Ability to maintain a professional, well‑groomed and neat appearance at all times
• Ability to multitask and adapt – it’s a fast‑paced time but you’ll love it
• Passionate about our humanitarian values and ready to make a difference

What we offer

• Contribute to fighting world hunger one plate at a time
• Grow your career. We’ve had great success stories from Team Members stepping into roles such as Restaurant Managers or even joining the Zambrero Support Office
• Join a fun and dynamic team
• Flexible work hours so you can put your priorities first - finish work before midnight
• Clean work environment and minimal equipment that doesn’t leave you feeling oily

Want to learn more about Zambrero including our story, vision, and founder? Have a look at our website at www.zambrero.com.au

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