Team Member - Tweed Heads

Ampol; Tweed Heads West; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Comprehensive Training & Support

Autonomy & Ownership

Flexible Rosters

Career Growth Opportunities

Job summary

Ampol in Australia is seeking a friendly Retail Team Member to join our team. You will assist customers, manage stock, and ensure the store is clean, safe, and well presented across shifts, including weekends and overnights.

You will handle POS transactions, cash reconciliations, and work closely with the Store Manager and colleagues to deliver outstanding service and a smooth shopping experience. Training and career growth are available within one of Australia’s largest retail networks.

Qualifications

• Experience in retail or customer service preferred.
• Proficient with POS systems and cash handling.
• Strong communication and teamwork skills.
• Willingness to work weekends and overnight shifts as rostered.

Responsibilities

• Deliver first-class customer service and assist shoppers.
• Operate POS and reconcile cash at end of shift.
• Maintain stock levels and store presentation.
• Collaborate with store team to meet targets.

Skills

Customer service

Cash handling

POS usage

Teamwork

Flexible rostering

Job description

Job Description

At Ampol, We’re Powered by People!

As one of Australia’s leading convenience retailers, Ampol is all about making life easier for our customers. Whether they’re fuelling up, grabbing essentials, or just stopping by, we’re here to make their experience smooth and pleasant. With a friendly smile and a warm greeting, we ensure our customers get exactly what they need, quickly and efficiently.

What You’ll Do:

As a Retail Team Member, you’ll play a crucial role in keeping our stores in top shape through effective merchandising, inventory management, and stock control. Your skills will shine as you handle POS transactions and cash reconciliations, ensuring each shift ends accurately and securely.

Key Responsibilities:

• Deliver Exceptional Customer Service: Put customers first and exceed their expectations.
• Support the Store Manager: Use your retail experience to assist in daily operations.
• Thrive in a Team Environment: Collaborate effectively with your colleagues.
• Attention to Detail: Maintain high standards of safety and accuracy.
• Flexible Availability: Be ready to work weekends and overnight shifts when needed.

Qualifications:

• Previous retail or customer service experience preferred
• Ability to operate POS and handle cash accurately
• Strong communication and teamwork skills
• Flexibility to work across a 7-day roster, with availability for over nights and weekends a must.

What We Offer:

• Comprehensive Training & Support: We’re here to help you succeed.
• Autonomy & Ownership: Take pride in your role with the freedom to excel.
• Flexible Rosters: We accommodate your work-life balance.
• Career Growth Opportunities: Build your future with one of Australia’s largest retail networks.

Our Recruitment Process: If you’re a great fit, we’ll reach out to guide you through the next steps.

To review our current payrates for all retail related Team Member roles, please visit Fair Work https://awards.fairwork.gov.au/MA000089.html and view section 16 of the Vehicle Repair, Services and Retail Award 2020.

We are proud to be recognised as an employer of choice for women and are winners of an Employer Brand award through LinkedIn.

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.