Team Member - Peak Trade - Fixed Term

Officeworks Ltd; Ballarat; On-site; AUD 15,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

Officeworks benefits program

Learning & development opportunities

Job summary

Officeworks Ballarat store is hiring! We are seeking passionate fixed term part-time team members to join us across replenishment and customer service.

You will deliver expert assistance to customers, work with the team to ensure great service, and adapt across weekday and weekend hours (2pm-6pm, 5pm-9pm, weekends). This 3-month fixed term role offers opportunities for progression within Officeworks.

Qualifications

• You are a customer focused individual who enjoys helping others and delivering great service.
• You value working in a team and staying busy in a fast-paced environment.
• You take pride in delivering a high-quality customer experience.

Responsibilities

• Provide excellent customer service across replenishment and product areas.
• Offer expert product advice and act as a trusted Officeworks ambassador.
• Collaborate with the team to ensure smooth store operations and flexible coverage.

Skills

Customer service

Teamwork

Flexibility

Accountability

Customer experience

Job description

Title: Team Member - Peak Trade - Fixed Term

Location: Ballarat, VIC, AU

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Our OfficeworksBallarat store is hiring! We are seeking passionate fixed term part-timeteam members to join us across several departments including replenishment and customer service.

Our team members are our customer service specialists. You will work together with the team to ensure great customer service is always delivered. You will provide expert advice to customers in the broad range of products and services and operate as a proud Officeworks brand ambassador.

This role requires flexibility across a range of operating hours on weekdays 2pm - 6pm & 5pm-9pm and weekends 12 to 20 hours per week . This role is a 3-month Fixed Term opportunity with opportunities for the role to become permanent, work across various Officeworks locations and progress your career.

About you

You are a customer focused individual, who is passionate about service and customer experience. Alongside this:

• You enjoy being around people and working in a team
• You like being busy in a fast-paced environment
• You enjoy taking responsibility and delivering on your commitments
• You take pride in delivering a great customer experience
• You're flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers' needs

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• OurGrowing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• OurFlexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.