Team Member - Lake Haven Liquorland

Coles Group; Central Coast Council; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

Instore and online discounts

Flexible rostering

Career development

MyThanks rewards

Shopping and entertainment discounts

Wellbeing support

Job summary

Liquorland, part of Coles Group, is hiring a Team Member to assist customers with local and imported brands and provide friendly, knowledgeable service in a fast-paced store environment.

You’ll be on your feet, share beverage knowledge, and contribute to a welcoming shopping experience for our diverse communities. We offer discounts, supportive culture, flexible rostering and opportunities to learn and grow.

Qualifications

• RSA certification is required.
• Strong customer service and communication skills.
• Ability to engage with customers and answer queries.
• Ability to stand for long periods and perform light to moderate lifting up to 17 kg.

Responsibilities

• Assist customers with product knowledge and brand ranges.
• Provide excellent customer experiences and handle queries.
• Support daily store operations and teamwork.

Skills

Customer service

Customer engagement

Enthusiasm and energy

Physical stamina

Education

RSA certification

Job description

We’re Liquorland. A working day here is as varied as the range of local and imported brands you’ll offer customers. It’s a chance to be part of your local community’s life-moments, the big ones, and the everyday ones; that’s unique to a company with a footprint like ours. What’s more, you’ll be part of a team that’s just as diverse as the communities we serve. With the right ingredients like a supportive and fun culture, opportunities to learn and grow, and valuable first‑hand experiences and skills, set yourself up for an ongoing career.

About the role

Do you know your Ale from your Lager, or your Merlot from your Shiraz? Come join the Liquorland team as a Team Member and put your knowledge to good use.

As part of Coles Group, Liquorland is your local convenience liquor store. We make shopping for great beverages easy with a great range of local and imported brands. We’re also growing every day, so it’s an exciting time to join us.

About you and your skills

• A commitment to providing great customer experiences by working with enthusiasm, energy and pace
• To know your stuff, as you enjoy engaging with customers, you’ll be a go-to person for customer queries
• While experience is good, in the end it will be your personality and passion for the liquor industry that will set you apart
• The ability to be on your feet for long periods of time and will be able to carry out moderate to heavy lifting up to 17kg and reaching of the stock
• A current accredited Responsible Service of Alcohol (RSA) qualification

What’s in it for you?

• Instore and online discounts: 5% discount all year-round on supermarket and liquor purchases made online and instore. 10% discount offered for 5 days every month of the year.
• Work that fits around you: We know our team members have lives outside of work, so we’ll work with you to roster your shifts around your availability.
• Opportunities to learn and grow: Get paid to grow your career in retail, learn a trade, or even train to be an Operations Leader!
• Reward through recognition: Earn points through mythanks, a digital recognition platform to use on shopping and gift cards across an extensive range of retailers.
• Discounts on shopping and entertainment: We have a range of discounts on dining, gym memberships, tech, sporting events, restaurants and more via our partner networks.
• Focus on your health and wellbeing: Our EAP offers 24/7 confidential support for team members and their immediate family members. We also offer access to resources via our wellbeing portal.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email ***************@coles.com.au

Job ID: 197300

Employment Type: Casual