Team Member - Hervey Bay

Ampol; Hervey Bay; On-site; AUD 42,000 - 48,000; Full time

Benefits offered by this job

Comprehensive Training & Support

Autonomy & Ownership

Flexible Rosters

Career Growth Opportunities

Job summary

Ampol, one of Australia’s leading convenience retailers, is seeking aRetail Team Member in Hervey Bay to help keep stores operating smoothly. You will assist with merchandising, stock control, and POS duties to ensure fast, friendly service for customers.

You’ll deliver exceptional customer service, support the Store Manager, and thrive in a cooperative team environment. The role requires weekend and overnight availability, with training provided and clear paths for growth.

Qualifications

• Previous retail or customer service experience preferred.
• Ability to operate POS and handle cash accurately.
• Strong communication and teamwork skills.
• Flexibility to work across a 7-day roster, with availability for overnights and weekends.

Responsibilities

• Deliver exceptional customer service and assist customers promptly.
• Support the Store Manager with daily operations and merchandising.
• Thrive in a team environment and collaborate with colleagues.
• Maintain high standards of safety, accuracy, and store presentation.
• Be flexible to work weekends and overnight shifts when needed.

Skills

Customer service

POS handling

Communication

Teamwork

Flexible availability

Job description

• Functional Area: Our Stores ( Retail & QSR)

Job Description

At Ampol, We’re Powered by People!

As one of Australia’s leading convenience retailers, Ampol is all about making life easier for our customers. Whether they’re fuelling up, grabbing essentials, or just stopping by, we’re here to make their experience smooth and pleasant. With a friendly smile and a warm greeting, we ensure our customers get exactly what they need, quickly and efficiently.

What You'll Do:

As a Retail Team Member, you’ll play a crucial role in keeping our stores in top shape through effective merchandising, inventory management, and stock control. Your skills will shine as you handle POS transactions and cash reconciliations, ensuring each shift ends accurately and securely.

Key Responsibilities:

• Deliver Exceptional Customer Service: Put customers first and exceed their expectations.
• Support the Store Manager: Use your retail experience to assist in daily operations.
• Thrive in a Team Environment: Collaborate effectively with your colleagues.
• Attention to Detail: Maintain high standards of safety and accuracy.
• Flexible Availability: Be ready to work weekends and overnight shifts when needed.

Qualifications:

• Previous retail or customer service experience preferred
• Ability to operate POS and handle cash accurately
• Strong communication and teamwork skills
• Flexibility to work across a 7-day roster, with availability for over nights and weekends a must.

What We Offer:

• Comprehensive Training & Support: We’re here to help you succeed.
• Autonomy & Ownership: Take pride in your role with the freedom to excel.
• Flexible Rosters: We accommodate your work-life balance.
• Career Growth Opportunities: Build your future with one of Australia’s largest retail networks.

We are proud to be recognised as an employer of choice for women and are winners of an Employer Brand award through LinkedIn.

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.