Team Member - Casual

Officeworks; Sydney; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Staff discounts

Employee assistance program (EAP)

Flexible public holidays policy

Career development opportunities

Job summary

Officeworks North Rocks Print Hub seeks a customer service focused team member to support our print and design production workflow. You will work as part of a busy team, delivering friendly, knowledgeable service and expert advice to customers while ensuring a smooth end-to-end experience.

You should enjoy a fast-paced environment, be available across weekdays, and take pride in representing Officeworks with the brand ambassador ethos. This role operates Monday to Friday in our print hub network.

Qualifications

• Customer-focused and passionate about service.
• Able to work in a fast-paced environment.
• Enjoy working with a team and interacting with customers.

Responsibilities

• Provide expert advice to customers on print and design services.
• Deliver great customer service as a brand ambassador for Officeworks.
• Contribute to a positive and efficient in-store experience.

Skills

Customer service

Teamwork

Communication

Adaptability

Job description

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Our North Rocks Print Hub has a vision to enhance and drive our Print & Create products and services for the ultimate customer experience.

• We only operate Monday to Friday
• We are a print and design production facility not a store.
• Looking for good availability

Our team members are our customer service specialists. You will work together with the team to ensure great customer service is always delivered. You will provide expert advice to customers in the broad range of products and services and operate as a proud Officeworks brand ambassador.

About you

You are a customer focused individual, who is passionate about service and customer experience. Alongside this:

• You enjoy being around people and working in a team
• You like being busy in a fast-paced environment
• You enjoy taking responsibility and delivering on your commitments
• You take pride in delivering a great customer experience
• You're flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers' needs

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.