Team Member - Burdell

Ampol Retail Store; Townsville City; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

Comprehensive Training & Support

Autonomy & Ownership

Flexible Rosters

Career Growth Opportunities

Job summary

Ampol is looking for a Retail Team Member in Townsville to help keep our stores inviting and well stocked, and to deliver outstanding customer service at the counter and on the floor. You’ll operate the POS, handle cash accurately, contribute to merchandising and stock control, and support the Store Manager while working a 7-day roster including weekends and overnights as needed.

Join Australia’s leading convenience retailer and enjoy comprehensive training, flexible rosters, and real

Qualifications

• Previous retail or customer service experience preferred
• Ability to operate POS and handle cash accurately
• Strong communication and teamwork skills
• Flexibility to work across a 7-day roster, with availability for over nights and weekends a must.

Responsibilities

• Deliver Exceptional Customer Service: Put customers first and exceed their expectations.
• Support the Store Manager: Use your retail experience to assist in daily operations.
• Thrive in a Team Environment: Collaborate effectively with your colleagues.
• Attention to Detail: Maintain high standards of safety and accuracy.
• Flexible Availability: Be ready to work weekends and overnight shifts when needed.

Skills

Customer service

Cash handling

Communication

Teamwork

Attention to detail

Flexibility

Tools

POS system

Job description

Job Description

At Ampol, We’re Powered by People!

As one of Australia’s leading convenience retailers, Ampol is all about making life easier for our customers. Whether they’re fuelling up, grabbing essentials, or just stopping by, we’re here to make their experience smooth and pleasant. With a friendly smile and a warm greeting, we ensure our customers get exactly what they need, quickly and efficiently.

What You’ll Do:

As a Retail Team Member, you’ll play a crucial role in keeping our stores in top shape through effective merchandising, inventory management, and stock control. Your skills will shine as you handle POS transactions and cash reconciliations, ensuring each shift ends accurately and securely.

Key Responsibilities:

• Deliver Exceptional Customer Service: Put customers first and exceed their expectations.
• Support the Store Manager: Use your retail experience to assist in daily operations.
• Thrive in a Team Environment: Collaborate effectively with your colleagues.
• Attention to Detail: Maintain high standards of safety and accuracy.
• Flexible Availability: Be ready to work weekends and overnight shifts when needed.

Qualifications:

• Previous retail or customer service experience preferred
• Ability to operate POS and handle cash accurately
• Strong communication and teamwork skills
• Flexibility to work across a 7-day roster, with availability for over nights and weekends a must.

What We Offer:

• Comprehensive Training & Support: We’re here to help you succeed.
• Autonomy & Ownership: Take pride in your role with the freedom to excel.
• Flexible Rosters: We accommodate your work-life balance.
• Career Growth Opportunities: Build your future with one of Australia’s largest retail networks.

To review our current payrates for all retail related Team Member roles, please visit Fair Workhttps://awards.fairwork.gov.au/MA000089.htmland view section 16 of the Vehicle Repair, Services and Retail Award 2020.

We are proud to be recognised as an employer of choice for women and are winners of an Employer Brand award through LinkedIn.

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.