Team Member - Banora Point

Ampol Limited; Banora Point; On-site; AUD 30,000 - 44,000; Full time

Benefits offered by this job

Training and support

Growth opportunities

Be part of a large retail network

Job summary

Ampol Limited is hiring a Retail Team Member to join our busy store in New South Wales. You will greet customers warmly, help them find items, restock shelves, and keep the store clean and inviting. You’ll also handle coffee preparation and manage checkout transactions with care.

We value a friendly, proactive attitude and a commitment to safety and great service. Training and ongoing support are provided, with opportunities to grow within Australia’s leading convenience retailer.

Qualifications

• Frontline customer service experience preferred.
• Ability to help customers find products quickly and accurately.
• Willingness to learn and grow within the retail team.

Responsibilities

• Assist customers with a friendly greeting and efficient service.
• Restock shelves and ensure displays are attractive and accessible.
• Prepare hot beverages and manage coffee area operations.
• Process transactions accurately at the checkout and follow safety procedures.

Skills

Customer service

Cash handling

Stocking shelves

Coffee preparation

Communication

Teamwork

Tools

POS system

Job description

As one of Australia’s leading convenience retailers, Ampol is all about making life easier for our customers. Whether they’re fuelling up, grabbing essentials, or just stopping by, we’re here to make their experience smooth and pleasant. With a friendly smile and a warm greeting, we ensure our customers get exactly what they need, quickly and efficiently.

What You’ll Do:

As a Retail Team Member, you'll be at the heart of creating a welcoming, safe and well-presented store that keeps our customers coming back. No two shifts are the same. One moment you'll be helping a customer find exactly what they need and the next you'll be ensuring our shelves are fully stocked, coffee is flowing and the store looks its best.

You’ll play an important role in keeping the entire site running smoothly by:

• Making every customer stop a great one by serving customers with a smile, helping them find what they need, preparing fresh food and coffee and keeping things moving at the checkout.
  
• Keeping the store looking its best by restocking shelves, receiving deliveries, maintaining displays and ensuring customers can easily find what they're after.
  
• Creating a clean, safe and welcoming environment by maintaining high standards across the entire site, from the shop floor and food areas to the bathrooms and forecourt.
  
• Keeping the store running smoothly by, following safety procedures, handlingtransactions accurately and taking ownership of day-day store operations.

Why you’ll love working with us:

• Training and support from day one – We’ll give you the tools, training and guidance you need to feel confident in your role.
• Opportunities to learn and grow - Whether you're looking for your next challenge or a long-term career, we'll support your development along the way.
• Be part of something bigger – Join one of Australia's largest retail networks and work alongside a team that values collaboration, safety and customer service.

Our Recruitment Process:

If you’re a great fit, we’ll reach out to guide you through the next steps.

To review our current payrates for all retail related Team Member roles, please visit Fair Workhttps://awards.fairwork.gov.au/MA000089.htmland view section 16 of the Vehicle Repair, Services and Retail Award 2020.