Team Member

Successfactors; Mackay Regional; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Team fuel discount

Wellbeing programs

Discounts and cashback offers

Job summary

EG Australia is hiring casual Team Members for the Ooralea store in Mackay region. You will deliver friendly customer service, promote products, and assist with POS and stock deliveries to support a thriving store environment.

Ideal candidates bring retail or customer service enthusiasm, a proactive mindset, and the ability to thrive in a fast-paced shift. The role offers weekend/holiday penalties and employee discounts within a growing national network.

Qualifications

• Previous retail or customer service experience is preferred.
• A confident, energetic approach to each shift.
• Excellent customer service skills and strong attention to detail.
• Ability to thrive in a fast-paced environment.
• A proactive communicator and solutions-focused team player.

Responsibilities

• Deliver brilliant customer service to keep EG customers returning
• Promote products and exciting in-store deals
• Operate point of sale systems and assist with fuel and stock deliveries
• Maintain a safe working environment at all times
• Ensure effective merchandising and stock control for premium store presentation

Skills

Customer service

Retail experience

Team player

Attention to detail

Fast-paced environment

Tools

POS systems

Job description

Requisition ID119029-Posted21/09/2026-Other Site Staff

• Casual Pay Rate: $36.85 inclusive of loading (Adult rate 20+; junior rates apply under 20)
• Location: Ooralea, QLD

Join Our Frontline Fuel Team at EG Australia

We're currently looking for enthusiastic Team Members to join our frontline fuel team at our Ooralea store. If you're passionate about delivering exceptional customer service and creating memorable experiences that keep customers coming back, we want to hear from you.

What You'll Do

• Deliver brilliant customer service to keep EG customers returning
• Promote products and exciting in-store deals
• Operate point of sale systems and assist with fuel and stock deliveries
• Maintain a safe working environment at all times
• Ensure effective merchandising and stock control for premium store presentation

What You'll Bring

• Previous retail or customer service experience is preferred
• A confident, energetic approach to each shift
• Excellent customer service skills and strong attention to detail
• Ability to thrive in a fast-paced environment
• A proactive communicator and solutions-focused team player

Why Join EG Australia?

• Competitive pay rates, including applicable penalty rates for weekends, late nights, and public holidays + superannuation
• Team fuel discount when you fill up at EG sites
• Exclusive access to discounts and cashback offers from over 1,000 retailers
• Employee wellbeing programs including free counselling and flu vouchers
• Parental leave options for primary caregivers plus additional family support initiatives
• Career growth opportunities within a rapidly expanding national network

About EG

EG Australia is part of a global business with over 6,000 fuel and convenience sites across Europe and the US. Since launching in Australia in 2019, we've focused on delivering modern retail experiences - combining fuel, fresh food, coffee, and convenience with exceptional service.