Team Member

EG Australia; Hervey Bay; On-site; AUD 43,000 - 58,000; Part time

Benefits offered by this job

Team fuel discount

Discounts & cashback offers

Wellbeing programs

Parental leave options

Career growth opportunities

Job summary

EG Australia is seeking a Team Member to join our Frontline Fuel Team in Pialba, QLD. Casual role with a pay rate of $36.85 per hour, inclusive of loading. You will help customers, operate POS, assist with fuel deliveries, and support stock and presentation across the store.

The ideal candidate brings energy, strong customer service skills, and the ability to thrive in a fast-paced retail environment while upholding safety and high store standards.

Qualifications

• Previous retail or customer service experience preferred.
• Energetic and confident on shift.
• Excellent customer service and attention to detail.

Responsibilities

• Deliver brilliant customer service to keep EG customers returning.
• Promote products and exciting in-store deals.
• Operate point of sale systems and assist with fuel and stock deliveries.
• Maintain a safe working environment at all times.
• Ensure effective merchandising and stock control for premium store presentation.

Skills

Customer service

Retail experience

Communication skills

Attention to detail

Team player

Fast-paced environment

Job description

Team Member - Casual

Casual Pay Rate: $36.85inclusive of loading(Adult rate 20+; junior rates apply under 20)

Location: Pialba, QLD

Join Our Frontline Fuel Team at EG Australia

We’re currently looking for enthusiastic Team Members to join our frontline fuel team at our Pialba store. If you’re passionate about delivering exceptional customer service and creating memorable experiences that keep customers coming back, we want to hear from you.

What You’ll Do

• Deliver brilliant customer service to keep EG customers returning
• Promote products and exciting in-store deals
• Operate point of sale systems and assist with fuel and stock deliveries
• Maintain a safe working environment at all times
• Ensure effective merchandising and stock control for premium store presentation

What You’ll Bring

• Previous retail or customer service experience is preferred
• A confident, energetic approach to each shift
• Excellent customer service skills and strong attention to detail
• Ability to thrive in a fast-paced environment
• A proactive communicator and solutions-focused team player

Why Join EG Australia?

• Competitive pay rates, including applicable penalty rates for weekends, late nights, and public holidays + superannuation
• Team fuel discount when you fill up at EG sites
• Exclusive access to discounts and cashback offers from over 1,000 retailers
• Employee wellbeing programs including free counselling and flu vouchers
• Parental leave options for primary caregivers plus additional family support initiatives
• Career growth opportunities within a rapidly expanding national network

About EG

EG Australia is part of a global business with over 6,000 fuel and convenience sites across Europe and the US. Since launching in Australia in 2019, we’ve focused on delivering modern retail experiences - combining fuel, fresh food, coffee, and convenience with exceptional service.