Team Member

EG Australia; Goonellabah; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Team discount

Retail discounts

Wellbeing programs

Parental leave

Career growth

Job summary

EG Australia is seeking enthusiastic Team Members to join our frontline fuel team at our Goonellabah store. You’ll deliver exceptional customer service and create memorable experiences that keep customers coming back.

Join a supportive national network with competitive pay, weekend/holiday penalty rates, staff discounts, wellbeing programs, parental leave options and clear career growth opportunities within a rapidly expanding business.

Qualifications

• Previous retail or customer service experience is preferred.
• Confident, energetic approach to each shift.
• Excellent customer service skills and attention to detail.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Deliver brilliant customer service to keep EG customers returning.
• Promote products and in-store deals.
• Operate point of sale systems and assist with stock deliveries.
• Maintain a safe working environment.

Skills

Customer service

Retail experience

Communication

Attention to detail

Tools

POS systems

Job description

Online/In-Store training + access to coaching & development opportunities

Join Our Frontline Fuel Team at EG Australia

We’re currently looking for enthusiastic Team Members to join our frontline fuel team at our Goonellabah store. If you’re passionate about delivering exceptional customer service and creating memorable experiences that keep customers coming back, we want to hear from you.

What You’ll Do

Deliver brilliant customer service to keep EG customers returning

Promote products and exciting in-store deals

Operate point of sale systems and assist with fuel and stock deliveries

Maintain a safe working environment at all times

Ensure effective merchandising and stock control for premium store presentation

What You’ll Bring

Previous retail or customer service experience is preferred

A confident, energetic approach to each shift

Excellent customer service skills and strong attention to detail

Ability to thrive in a fast-paced environment

A proactive communicator and solutions-focused team player

Why Join EG Australia?

Competitive pay rates, including applicable penalty rates for weekends, late nights, and public holidays + superannuation

Team fuel discount when you fill up at EG sites

Exclusive access to discounts and cashback offers from over 1,000 retailers

Employee wellbeing programs including free counselling and flu vouchers

Parental leave options for primary caregivers plus additional family support initiatives

Career growth opportunities within a rapidly expanding national network

About EG

EG Australia is part of a global business with over 6,000 fuel and convenience sites across Europe and the US. Since launching in Australia in 2019, we’ve focused on delivering modern retail experiences - combining fuel, fresh food, coffee, and convenience with exceptional service.