Team Member

Cumberland Farms; Geelong; On-site; AUD 41,000 - 62,000; Part time

Benefits offered by this job

Penalty rates on weekends

Staff discounts

Wellbeing programs

Parental leave options

Career growth opportunities

Job summary

EG Australia is hiring for a Frontline Team Member at the Newcomb store in VIC. You will deliver exceptional customer service, promote in-store deals, and assist with POS and stock deliveries, while maintaining safe, high-standard store presentation.

Ideal candidates thrive in a fast-paced environment, bring any prior retail or customer service experience, and communicate proactively as part of a team. Casual roles with weekend and holiday shifts are available.

Qualifications

• Experience in retail or customer service is preferred.
• Able to thrive in a fast-paced environment and handle multiple tasks.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Deliver brilliant customer service to keep EG customers returning.
• Promote products and exciting in-store deals.
• Operate point of sale systems and assist with fuel and stock deliveries.
• Maintain a safe working environment at all times.
• Ensure effective merchandising and stock control for premium store presentation.

Skills

Customer service

Retail experience

Fast-paced environment

Communication

Team player

Tools

POS systems

Job description

Join Our Frontline Fuel Team at EG Australia

We're currently looking for enthusiastic Team Members to join our frontline fuel team at our Newcomb store. If you're passionate about delivering exceptional customer service and creating memorable experiences that keep customers coming back, we want to hear from you.

What You'll Do

• Deliver brilliant customer service to keep EG customers returning
• Promote products and exciting in-store deals
• Operate point of sale systems and assist with fuel and stock deliveries
• Maintain a safe working environment at all times
• Ensure effective merchandising and stock control for premium store presentation

What You'll Bring

• Previous retail or customer service experience is preferred
• A confident, energetic approach to each shift
• Excellent customer service skills and strong attention to detail
• Ability to thrive in a fast-paced environment
• A proactive communicator and solutions-focused team player

Why Join EG Australia?

• Competitive pay rates, including applicable penalty rates for weekends, late nights, and public holidays + superannuation
• Team fuel discount when you fill up at EG sites
• Exclusive access to discounts and cashback offers from over 1,000 retailers
• Employee wellbeing programs including free counselling and flu vouchers
• Parental leave options for primary caregivers plus additional family support initiatives
• Career growth opportunities within a rapidly expanding national network

About EG

EG Australia is part of a global business with over 6,000 fuel and convenience sites across Europe and the US. Since launching in Australia in 2019, we've focused on delivering modern retail experiences - combining fuel, fresh food, coffee, and convenience with exceptional service.

• Casual Pay Rate: $36.85 inclusive of loading (Adult rate 20+; junior rates apply under 20)
• Location: Newcomb, VIC