Team Manager

Woolworths Group Limited; Gosford; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Team discounts

Sonder app access

Well-being programs

Rewards program

Job summary

Woolworths Group is seeking a hands-on Store Services Lead to drive a multi-store Proactive Services team. You will coach a team responsible for cleaning, trolley collection and waste support, while creating rosters and collaborating with Store Leadership to plan priorities.

You’ll also manage attendance, hours, and budgets for consumables, while contributing hands-on to daily operations. A flexible, physically active role in a retail environment is required.

Qualifications

• Ambitious mindset and passion for people in retail.
• Flexibility to work across environments (shop floor, fridges, freezers, carparks).
• Good eye for cleanliness and attention to small details.
• Physical fitness is essential for this role.
• Organised to plan routines and timeframes with store teams.
• Valid full Australian driver’s licence is essential.

Responsibilities

• Lead, coach and develop a team in cleaning, trolley collection and waste support.
• Create rosters to cover daily tasks and operations.
• Work with Store Leadership teams to identify challenges and priorities.
• Complete time and attendance, track hours and absences, ensure policy compliance.
• Order consumables and manage within budget.
• Contribute hands-on by performing core tasks alongside the team.

Skills

Leadership

Team management

Coaching

Flexibility

Attention to detail

Organised approach

Physical fitness

Job description

Be a hands-on leader, working across different stores and motivating your team to do their best workPartner with various store teams to provide outstanding serviceFull-time salaried role best suited to an individual with flexible availability to work across early mornings, days, late nights, and weekendsAbout the roleHere at Woolies, we have a team called Proactive Services that ensures trolleys are available to use and that our stores are in pristine condition - this enables our Customers (and your colleagues) to experience an environment that is hygienically clean to work and shop in. You'll work side-by-side with your team whilst bringing a little good to everyone, every day.What you'll doLead, coach, and develop a team within cleaning, trolley collection and waste supportCreate a roster for your team to ensure that all daily tasks and operations are coveredWork with the Store Leadership teams to identify challenges, areas of opportunity and upcoming prioritiesComplete time and attendance activities for your team members, such as tracking hours, managing absences, and ensuring compliance with company policyOrder all consumables for your stores, such as cleaning supplies, and maintain these within a budgetProvide hands-on contribution by performing core operational tasks alongside the team, providing direct support to ensure the smooth running of day-to-day activities, including cleaning, trolley collection and waste managementWhat you'll bringAn ambitious mindset, a love of retail, and a passion for people to a promising role with room to grow your careerFlexibility to work in different environments such as the shop floor, fridges, freezers and carparksA good eye for cleanliness and small detailsPhysical fitness is essential for this role, as it involves physically demanding tasksThe ability to work with other Department Managers and the Store Leadership Team to plan and coordinate routines and timeframesYou need to be organised to make sure your team has all the equipment and supplies they need to work safely and efficientlyComfortable working with a regulated framework (Food Safety, industrial regulations, code of conducts etc)A valid full Australian drivers licence (Green P’s or full licence) is essential as you may collect trolleys using our vehiclesNote: Woolworths Group is an inclusive, team-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we urge you to please still submit your application.What you'll experienceOur Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great workTeam discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven workA range of programs to help you prioritise and manage your well-being, including 24/7 access to the Sonder appA progressive and competitive leave policy that gives you more space for what matters to youEndless possibilities with Woolworths GroupWe're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.Everyone belongs Woolworths GroupWe believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.