Team Leader / Supervisor

RSA Logistics; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

RSA Logistics Pty Ltd in Melbourne's Tullamarine is seeking an experienced Freight Forwarding Team Leader to join our operations team. This full-time role will lead, manage and develop a high-performing team within our manufacturing, transport and logistics operations.

You will drive operational excellence, maintain safety standards, and oversee day-to-day supervision and performance of team members, reporting to management.

Qualifications

• Experience supervising in manufacturing, transport or logistics.
• Understanding of health and safety requirements in logistics/warehousing.
• Ability to motivate and develop diverse teams.
• Excellent communication and interpersonal skills.
• Proficiency with basic computer systems and record-keeping.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Supervise, coordinate and manage daily team activities to ensure targets are met and operations run smoothly.
• Conduct induction, training and development of team members to ensure competency and compliance with company procedures.
• Monitor team performance metrics and provide constructive feedback to support continuous improvement.
• Ensure all health, safety and environmental regulations are adhered to across your team.
• Investigate and resolve workplace incidents, hazards and near-misses promptly.
• Maintain accurate records including timesheets, attendance, training logs and incident reports.
• Foster a positive team culture and handle employee relations matters professionally and confidentially.
• Communicate effectively with team members and other departments to facilitate smooth operations.
• Identify opportunities for process improvements and cost efficiencies within team operations.
• Assist in recruitment, onboarding and scheduling of team members as required.

Skills

Supervisory experience

Health & safety knowledge

Team leadership

Communication skills

Organisational skills

Decision-making under pressure

Education

Team leadership qualifications (desirable)

Health & safety qualifications (desirable)

Job description

RSA Logistics Pty Ltd is seeking an experienced Freight Forwarding Team Leader to join our operations team in Tullamarine VIC. This is a full-time position that offers the opportunity to lead, manage and develop a high-performing team within our manufacturing, transport and logistics operations. As Team Leader, you will play a crucial role in ensuring operational excellence, maintaining safety standards, and driving productivity across your team. This position reports to management and has direct responsibility for the day-to-day supervision and performance of your team members.

Key responsibilities

• Supervise, coordinate and manage daily team activities to ensure targets are met and operations run smoothly
• Conduct induction, training and development of team members to ensure competency and compliance with company procedures
• Monitor team performance metrics and provide constructive feedback to support continuous improvement
• Ensure all health, safety and environmental regulations are adhered to across your team
• Investigate and resolve workplace incidents, hazards and near-misses promptly
• Maintain accurate records including timesheets, attendance, training logs and incident reports
• Foster a positive team culture and handle employee relations matters professionally and confidentially
• Communicate effectively with team members and other departments to facilitate smooth operations
• Identify opportunities for process improvements and cost efficiencies within team operations
• Assist in recruitment, onboarding and scheduling of team members as required

What we're looking for

• Proven experience in a supervisory or team leader role within manufacturing, transport or logistics operations
• Strong understanding of health and safety requirements, particularly relevant to logistics and warehousing environments
• Demonstrated ability to motivate, manage and develop diverse teams effectively
• Excellent communication and interpersonal skills with the ability to build positive working relationships
• Sound organisational and time management skills with the ability to juggle multiple priorities
• Problem-solving capability and the ability to make sound decisions under pressure
• Proficiency in basic computer systems and record-keeping practices
• A commitment to driving operational excellence and continuous improvement
• Relevant formal qualifications or certifications in team leadership, supervision or health and safety (desirable)
• Knowledge of relevant legislation such as occupational health and safety laws

What we offer

At RSA Logistics Pty Ltd, we are committed to providing our employees with a supportive and professional work environment. We offer competitive remuneration packages, opportunities for professional development and career advancement within our growing organisation. We foster a culture of continuous learning and provide support to help you develop your supervisory and leadership capabilities. Our team benefits from a collaborative workplace culture where your contributions are valued and recognised. We are committed to maintaining safe working practices and providing a healthy workplace for all our employees.

About us

RSA Logistics Pty Ltd is a leading provider of logistics, transport and manufacturing services. We pride ourselves on delivering reliable, efficient and professional services to our clients. With a strong reputation built on quality operations and skilled personnel, we continue to grow and expand our capabilities across the manufacturing, transport and logistics sectors. Our success is built on the expertise and commitment of our team members, and we are dedicated to creating a workplace where employees can thrive and develop their careers.