Team Leader - Southern Tasmania

Total Workfit Solutions; Hobart; Remote; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible work arrangements (WFH)

Supportive multidisciplinary team

Professional development opportunities

Salary packaging

Employee benefits package

Job summary

Total Workfit Solutions in Tasmania is expanding its Southern Tasmania leadership team and seeking an experienced Team Leader to drive service excellence. Based in Southern Tasmania, you will lead and support rehabilitation consultants, manage referrals and capacity, and maintain strong client outcomes.

The role balances people leadership with operational oversight and a reduced clinical caseload, offering flexible work arrangements and opportunities for professional growth within a large health

Qualifications

• Experience in occupational rehabilitation leadership and people management.
• Strong understanding of workers compensation and workplace rehabilitation processes.
• Proven ability to lead, develop and engage a high-performing team.
• Excellent communication, coaching and relationship management capabilities.
• Balances operations priorities with customer-centric service delivery.

Responsibilities

• Lead, coach and mentor a team of workplace rehabilitation consultants.
• Support consultant performance, development and engagement.
• Manage referral allocation and workforce capacity for timely service delivery.
• Oversee service quality and assist with complex cases and challenging workplaces.
• Build and maintain strong relationships with employers, insurers and stakeholders.
• Handle customer inquiries, feedback and service-related concerns.
• Monitor team performance against quality and business objectives.
• Maintain a reduced caseload while delivering positive outcomes for your own clients.
• Contribute to continuous improvement and business growth opportunities.
• Collaborate with the broader leadership team to achieve organisational goals.

Skills

Leadership experience

Communication

Coaching

Relationship management

Customer service

Operations management

Education

Occupational Therapy

Exercise Physiology

Physiotherapy

Psychology

Social Work

Rehabilitation Counselling

Nursing

Chiropractic

Speech Pathology

Medical Practitioner

Job description

Company Description

Total Workfit Solutions is Tasmania's largest workplace rehabilitation provider, delivering injury prevention and rehabilitation services that support better outcomes for workers, employers and communities across the state.

As our Southern Tasmania team continues to grow, we are expanding our leadership structure and seeking an experienced Team Leader to join our team in early 2027. This is an exciting opportunity to play a key leadership role within a well-established, values-driven organisation and help shape the future success of our Southern operations.

Working alongside an existing Team Leader, you will support a team of experienced consultants while ensuring exceptional service delivery and strong customer outcomes.

Job Description

About the Role

Based in Southern Tasmania, you will be responsible for leading and supporting a team of workplace rehabilitation professionals, building strong customer relationships, and driving service excellence across the region.

This is a hands-on leadership role that balances people leadership, operational oversight and customer engagement, while maintaining a reduced clinical caseload.

Your responsibilities will include:

• Leading, coaching and mentoring a team of rehabilitation consultants.
• Supporting consultant performance, development and engagement.
• Managing referral allocation and workforce capacity to ensure timely service delivery.
• Overseeing service quality and supporting consultants with complex cases and challenging workplace situations.
• Building and maintaining strong relationships with employers, insurers and key stakeholders.
• Managing customer enquiries, feedback and service-related concerns.
• Monitoring team performance against quality, service and business objectives.
• Maintaining a reduced caseload and supporting positive outcomes for your own customers.
• Contributing to continuous improvement initiatives and business growth opportunities.
• Working collaboratively with the broader leadership team to achieve organisational goals.

About You

You are a workplace rehabilitation professional with a passion for developing people, delivering exceptional customer service, and building strong relationships.

You will bring:

• Experience within the Occupational Rehabilitation industry.
• A strong understanding of workers compensation and workplace rehabilitation.
• Proven leadership experience or demonstrated readiness to step into a leadership role.
• Excellent communication, coaching and relationship management skills.
• Strong organisational and problem-solving abilities.
• A customer-focused approach and commitment to service excellence.
• The ability to balance operational priorities within a fast-paced environment.

Qualifications

Tertiary qualifications in one of the following:

• Occupational Therapy
• Exercise Physiology
• Physiotherapy
• Psychology
• Social Work
• Rehabilitation Counselling
• Nursing
• Chiropractic
• Speech Pathology
• Medical Practitioner

And:

• Current registration with the relevant professional association (AHPRA, ASORC, ESSA, AASW or equivalent).

Additional Information

What we offer

• Newly created leadership opportunity within a growing organisation.
• Lead and influence a high-performing team of experienced professionals.
• Work closely with key customers and stakeholders.
• Truly flexible work arrangements (WFH, supportive of family commitments)
• Supportive team environment where you will be working with a passionate and dedicated multidisciplinary Allied Health team.
• The autonomy to manage your work, with experienced leaders and colleagues available when you need support or another perspective.
• Varied and meaningful work across workplace rehabilitation and injury prevention.
• A strong local Tasmanian team where your experience, judgement and ideas will be valued.
• Ongoing professional development and opportunities to grow within a large, well-established health organisation.
• An extensive employee benefits package including salary packaging, novated leasing, leave purchasing scheme, paid parental leave, Employee Assistance Program and much more!
• You will also be joining a company that is part of MedHealth, a family of industry leading health, medical and employment enterprises, which has been voted 2 years in a row as an Australia’s Financial Times ‘Best Place to Work’ organisation.

Commencing in early 2027, this role offers an excellent opportunity for an experienced professional looking to take the next step in their leadership career.

If you're passionate about people leadership, customer service and delivering meaningful outcomes, we'd love to hear from you.

You are welcome here.

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.