Team Leader Family Violence Crisis Accommodation

Quantum Support Services; Morwell; On-site; AUD 120,000; Full time

Job summary

A social support organization in Morwell is seeking a Team Leader for Family Violence Crisis Accommodation. This role involves supporting staff, managing cases, and implementing quality improvements. The ideal candidate has strong leadership skills, relevant qualifications, and experience in evaluating services to meet client needs. The position offers job security, a salary of $119,093 P/A plus superannuation, and additional benefits.

Benefits

Job security

Professional development opportunities

Mobile phone resources

Qualifications

• Demonstrated ability in leadership roles.
• Experience in implementing and evaluating client services.
• Valid Victorian Driver’s Licence and Working With Children Check.

Responsibilities

• Assist the Manager in supporting staff to meet goals.
• Monitor caseloads and allocate cases.
• Maintain team morale and build positive relationships.

Skills

Leadership experience

Service evaluation

Risk management

Communication skills

Education

Bachelor in Social Work, Psychology, Counselling or Family Therapy

Job description

Team Leader Family Violence Crisis Accommodation

• Assist the Manager in supporting staff to meet program and agency goals.
• Monitor caseload demands and allocate cases to team members.
• Maintain the morale of the program area and encourage a positive team building approach.
• Assist the Manager in identifying and developing quality improvement initiatives.
• To understand and maintain security measures at the Refuge and other service locations.

BENEFITS – What Quantum offer

• Location – Based in Morwell.
• Job Security – 1EFT (38 hrs) (Mon-Fri) | ongoing
• Salary – SCHADS Award Level 7 | $119,093 P/A | + Superannuation | Annual indexation | Portable long service leave | Leave opportunities.
• Mobile phone and resources applicable to the role;
• Promotional opportunities within the Organisation.

THE IDEAL CANDIDATE – what you will bring

• Demonstrated ability and experience in leadership.
• Ability to implement, monitor and evaluate a service that meets clients’ needs within policy and program needs.
• Manages all levels of risk and promotes accountability and establishes change-promoting relationships with perpetrators.
• Valid Victorian Driver’s Licence | Working With Children Check | Police Check
• Minimum of Bachelor in Social Work, Psychology, Counselling, Family Therapy or substantial experience in a related field. Family Safe Victoria‘s Minimum Mandatory Qualifications Requirements were introduced on 1st July, 2021 and further details are available at https://safeandequal.org.au/working-in-family-violence/minimum-qualifications/.

Quantum is exempt under section 28 of the Equal Opportunity Act 2010 to only employ women to family violence worker roles

How to apply

To review the Position Description please refer to our website at www.quantum.org.au/careers

To apply please submit a detailed cover letter with your current Resume and 3 referees to click on the “Apply now” button and follow the prompts!

For further information in relation to this opportunity please contact Sonia O’Keefe on 1800 243 455

Applications will be considered for progression to interview, as and when they are received.

**Please note that interviews for this position will be held on Thursday 18 December 2025.