Team Leader; CLS Western Sydney

Uniting; Sydney; On-site; AUD 74,000 - 77,000; Full time

Benefits offered by this job

Salary packaging up to $18,500 per pa

Me Days

CPD Days

U Rewards

Professional development and super­vis

Recovery‑oriented practice environment

Job summary

Uniting NSW.ACT is seeking a Team Leader to oversee the Community Living Supports (CLS) program in the Western Sydney region. The role is based in Hills LGA with an office in Oatlands, Sydney, leading a multidisciplinary team to deliver recovery‑oriented, person‑centred care for adults living with mental illness.

As Team Leader you will provide day‑to‑day leadership, supervise staff, drive quality improvement, and support service planning and reporting.

Qualifications

• Minimum 5 years of experience in mental health, psychosocial support, community services or disability services.
• Leadership, supervision or mentoring experience.
• Strong understanding of recovery-oriented and person-centred practice.
• Ability to manage competing priorities and support service delivery outcomes.
• Excellent communication and stakeholder engagement skills.
• Current Driver Licence and willingness to travel locally.

Responsibilities

• Lead, mentor, and support a multidisciplinary team.
• Provide practice guidance, coaching, and supervision to staff.
• Support service planning, quality improvement, and compliance activities.
• Manage program operations and service delivery outcomes.
• Build strong relationships with participants, carers and partners.
• Support staff to deliver person-centred, recovery-focused support.
• Monitor service performance and contribute to reporting.
• Promote a safe, inclusive, and collaborative team culture.

Skills

Communication

Stakeholder engagement

Team leadership

Relationship building

Education

Tertiary qualification in Social Work/ Psychology/ Community Services/ Mental Health

Job description

Team Leader – CLS Western Sydney

Permanent Full-Time role Location: Hills LGA; Western Sydney region, with office based in Oatlands, Sydney.

Roster: Monday to Friday, 9am to 5pm.

Classification: SCHADS Level 5 $53.43 - $55.85 per hour + salarypackaging benefits up to $18,500 pa.

Lead with purpose. Inspire recovery. Drive impact.

Are you a driven mental health professional ready to step into a leadership role where you can genuinely shape lives? This is your chance to lead a dynamic Community Living Support (CLS) team in the Hills LGA, Western Sydney region, helping people living with severe and persistent mental illness to rebuild independence and thrive in their communities.

As Team Leader, you won't just manage, you'll inspire. You'll champion a recovery-focused approach, build a high-performing team culture, and ensure the people we support receive consistently excellent, person-centred care.

About Program

The Community Living Supports (CLS) Of Uniting is a community outreach service assisting adults across NSW recover and transition to quality of life in the community. The service delivery is individualised and flexible. Targeting individuals with stable housing, service provision commences from the inpatient unit and transitions into the community.

About the role

As Team Leader, you will provide day-to-day leadership, supervision, and operational oversight of the Community Living Supports program.

Working closely with the Service Manager, you will influence team culture, ensure quality service delivery, and drive continuous improvement. You will support staff to deliver recovery-oriented, strengths-based services that promote independence, wellbeing, and social inclusion for participants.

Key responsibilities include:

• Leading, mentoring, and supporting a multidisciplinary team
• Providing practice guidance, coaching, and supervision to staff
• Supporting service planning, quality improvement, and compliance activities
• Managing program operations and service delivery outcomes
• Building strong relationships with participants, carers, community partners, and stakeholders
• Supporting staff to deliver person-centred and recovery-focused support
• Monitoring service performance and contributing to reporting requirements
• Promoting a safe, inclusive, and collaborative team culture

About You

You’ll bring:

• Relevant tertiary qualifications in Social Work, Psychology, Community Services, Mental Health, or a related field
• Minimum of 5 years of demonstrated experience working within mental health, psychosocial support, community services, or disability services
• Previous experience leading, supervising, or mentoring staff
• Strong understanding of recovery-oriented and person-centred practice
• Experience managing competing priorities and supporting service delivery outcomes
• Excellent communication, stakeholder engagement, and relationship-building skills
• Sound knowledge of risk management, safeguarding, and professional practice standards
• Current Driver Licence and willingness to travel locally as required

What we offer:

• Salary packaging up to $18,500 per annum to increase your take-home pay
• 4 Me Days – extra paid leave each year (pro rata) to rest, recharge, and focus on what matters most
• 4 CPD Days per calendar year (pro-rata Part-time employees)
• U Rewards – exclusive discounts from leading retailers
• Be part of an established, passionate team committed to recovery-oriented practice
• Regular supervision, training, and ongoing professional development
• An opportunity to promote hope and recovery in people's lives every single day

Application Closing; 11:55pm Tuesday 17th November, we'll be reviewing applications and interviewing throughout the advertising period.

Employment is subject to satisfactory background checks including National Police Check, Working with Children Check, and Reference Checks.

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.