Team Leader

Neami National Limited; Alice Springs; On-site; AUD 106,000 - 110,000; Full time

Benefits offered by this job

Generous leave entitlements

ADO (Accrued Day Off)

Leave loading 17.5%

Flexible work arrangements

Professional development

Fitness Passport

Employee Assistance Program (EAP)

Job summary

Neami National Limited in Alice Springs seeks a Team Leader for the Medicare Mental Health Centre to lead, coach, and support Peer Workers while ensuring high standards of consumer care, file management, and accurate record-keeping.

This full-time, permanent role offers a SCHADS Level 5 classification with salary of AU$105,676–AU$110,478 per year plus superannuation, salary packaging, and a sign-on bonus; generous leave and flexible work arrangements are also available.

Qualifications

• Formal tertiary qualification in a related field.
• Demonstrated leadership qualities and ability to motivate team members.
• Ability to manage multiple tasks and work autonomously.

Responsibilities

• Lead, coach and support Peer Workers in Medicare Mental Health services.
• Ensure high standards of consumer support, file management and documentation.
• Monitor service delivery and contribute to planning and reporting.
• Provide staff line management and build capacity of the program workforce.

Skills

Leadership

Coaching

Staff management

Documentation

Written communication

Data comprehension

Education

Formal tertiary qualification

Job description

$105676 - $110478 p.a. + Salary Packaging

Team Leader - Alice Springs Medicare Mental Health Centre For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them. Position Details

• Full-Time, Permanent
• Classification: SCHADS Level 5 with a salary range of $105,676 - $110,478) per annum + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: 8/16 Hartley Street, Alice Springs, NT 0870
• Incentive - Sign on bonus available

About your new role The Team Leader (TL) works in close partnership with Medicare Mental Health Service leaders to provide leadership, practice development and coaching sessions to Peer Worker. The TL ensures high standards of consumer support, file management, documentation, and record-keeping. TLs provides staff line management, monitor service delivery and contribute to program planning and reporting. This position works with the Clinical Services Manager and other leaders to establish and maintain strong working partnerships with partner organisations. TLs will aid the delivery of the best possible comprehensive service to consumers by supporting and building capacity of the program workforce and providing direct support to consumers as required.

About Neami National We’re Neami. We’re big believers in everyone having the opportunity to live a full life. We support people to achieve wellbeing and mental health outcomes that matter to them. We provide services across Australia for mental health and wellbeing, housing and homelessness, and suicide prevention. For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. We support people to improve their quality of life in a way that suits them. We’re proud to support 34,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands.

Values

• Connecting
• Learning
• Belonging

What will Neami offer

• Generous leave entitlements including Gratis Leave, Wellness Leave and Parental Leave (pro-rata if part-time)
• Optional monthly Accrued Day Off (ADO) for full-time staff
• 17.5% Annual Leave Loading
• Flexible work arrangements are available for maintaining your work-life balance
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
• Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family

What you will bring to the role

• Formal tertiary qualification in a related field and/or equivalent experience working in a relevant setting.
• Demonstrated leadership qualities and the ability to motivate and empower team members.
• Strong capacity to engage effectively when working with discomfort, distress and people experiencing crisis.
• Ability to self-reflect, take on feedback to grow practice skills and engage in personal and professional development.
• Proven ability to work autonomously with minimal supervision and to prioritise multiple tasks to meet conflicting deadlines.
• Ability to establish professional relationships that have clear boundaries with consumers, staff and partner organisations.
• Strong computer literacy and written communication skills.
• Ability to read and interpret consumer data reports and translate learnings into practice.
• Previous experience in a relevant leadership position.

What the role requires

• NationalCriminal History Check (police check) - disclosable outcomes considered
• Current Working with Children Check - Ochre Card
• A valid driver's licence

Applications Close: 20th November, 2026

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live. Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click here for the full statement.