Talent Pool - Senior Guardian - Clerk Gd 5/6

NSW Department of Communities and Justice; Broken Hill; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible/hybrid work arrangements

12% superannuation

Annual leave loading

Job summary

NSW Trustee and Guardian is seeking a Senior Guardian to lead complex guardianship matters and advocate for customers within delegated authority. You will prepare reports, make well-reasoned decisions, and collaborate with families, health professionals, and government agencies to uphold the rights and welfare of vulnerable individuals.

The role emphasizes empathy, sound judgement, and strong stakeholder engagement, with flexible and hybrid working arrangements available across NSW locations.

Qualifications

• Degree in social, health, behavioural sciences or related discipline or equivalent experience.
• Available to travel throughout NSW.

Responsibilities

• manage complex and sometimes sensitive guardianship matters and develop effective decision-making plans
• advocate for customers and work collaboratively with families, carers, health professionals, disability and aged care providers, government agencies and other stakeholders
• make well-reasoned decisions in accordance with legislation, delegations and guardianship standards
• prepare reports, submissions and recommendations, including matters before the NSW Civil and Administrative Tribunal (NCAT)
• provide guidance, advice and support to Guardians dealing with complex customer situations
• visit customers and build strong knowledge of local services and supports to help achieve positive outcomes.

Skills

Communication

Negotiation

Judgement

Advocacy

Collaboration

Education

Degree in social, health, behavioural sciences or related discipline

Job description

Talent Pool – Senior Guardian – Public Guardian

• A Talent Pool will be established for future ongoing and temporary opportunities, which may be offered on a full-time or part-time basis.
• Opportunities available across multiple NSW locations.
• Flexible and hybrid working arrangements available.
• Clerk Grade 5/6. Base salary $102,936.00 to $113,579.00 p.a. plus 12% superannuation and annual leave loading.

About Us

At NSW Trustee and Guardian our purpose is to support the rights, welfare, and interests of the people of NSW. The agency supports the NSW Trustee, the Public Guardian and the Commissioner of Dormant Funds to carry out their statutory functions. We do this by providing a range of customer-centred services, including Will-making, trustee, financial management and guardianship services, including some for the state’s most vulnerable people.

We support over 50,000 customers annually and manage almost seven billion dollars in customer assets. A NSW government agency within the Communities and Justice Portfolio, our services help support and protect people at critical moments in their lives.

Our commitment to diversity

Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

About The Team

The Public Guardian promotes and protects the rights, interests and wellbeing of people with disability who may be unable to make certain health and lifestyle decisions independently, or who may require support to do so. Working with customers, families, carers, service providers and other professionals, the team helps ensure decisions are made with the person’s individual circumstances, views and interests at the centre.

You’ll join a committed and supportive team where collaboration, professional judgement and advocacy are central to achieving meaningful outcomes for some of the most vulnerable people in our community.

About The Role

As a Senior Guardian, you’ll undertake meaningful and challenging work that can make a genuine difference in people’s lives. You will manage complex guardianship matters, make important health and lifestyle decisions within delegated authority, and advocate for outcomes that uphold the rights, welfare and interests of the people represented by the Public Guardian.

Drawing on your judgement, empathy and problem-solving skills, you will:

• manage complex and sometimes sensitive guardianship matters and develop effective decision-making plans
• advocate for customers and work collaboratively with families, carers, health professionals, disability and aged care providers, government agencies and other stakeholders
• make well-reasoned decisions in accordance with legislation, delegations and guardianship standards
• prepare reports, submissions and recommendations, including matters before the NSW Civil and Administrative Tribunal (NCAT)
• provide guidance, advice and support to Guardians dealing with complex customer situations
• visit customers and build strong knowledge of local services and supports to help achieve positive outcomes.

This is an opportunity to use your professional expertise in a role with real purpose, where your decisions, advocacy and ability to navigate complex situations can have a direct and meaningful impact.

For more information about the position, view the role description.

About You

You are a thoughtful and resilient professional who can navigate complex and sensitive situations with empathy, integrity and sound judgement. You are comfortable making considered decisions, balancing different perspectives and working collaboratively to achieve the best possible outcomes for customers.

You Will Bring

• strong communication, influencing and negotiation skills, with the ability to build effective relationships across diverse stakeholder groups
• sound judgement and the ability to analyse complex information and develop practical, evidence-based solutions
• a genuine commitment to advocacy, inclusion and delivering customer-centred outcomes
• confidence managing competing priorities and responding constructively to challenging or contentious situations
• a collaborative approach and the ability to provide guidance and support to colleagues
• high standards of integrity, professionalism and accountability.

If this sounds like you, we would love to hear from you.

Essential Requirements

• Degree in social, health, behavioural sciences or related discipline or equivalent experience.
• Available to travel throughout NSW.

What We Offer

NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

• work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
• various leave options (recreation, parental, and flex leave of up to 24 days per year)
• career development including study leave and acting opportunities
• access to Fitness Passport and employee assistance program, and annual flu vaccinations

Be part of something bigger. For more information about joining us, visit the Careers page on our website.

To be eligible for employment in NSW Trustee and Guardian, you must be an Australian or New Zealand citizen, or an Australian permanent resident.

Closing date

Applications close 11:59pm, Sunday 15/11/2026.

Contact

For enquiries about the role, please contact Hiring Manager Timothy O'Connor, Public Guardian on [e-mail]

For enquiries about the recruitment process, please contact Kriselle Leggett, Talent Acquisition Officer on [e-mail]

Please do not send your applications directly via email, LinkedIn, or SEEK. Only applications submitted via the online portal will be accepted.

Please Note

• If you need an adjustment in the recruitment process, please contact People and Culture via email at [e-mail]
• Offers of employment will be subject to reference checks and relevant clearances.

Thank you for your interest in this role. We look forward to receiving your application.