Systems Solution Delivery Lead

Telstra Corporation; City of Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

Telstra seeks a Systems Solutions Delivery Lead to guide a portfolio of field systems and workforce technology initiatives from concept to value realisation. You will translate strategy into execution across Operations, Product, Architecture and Engineering to deliver measurable business value.

Lead multidisciplinary teams, drive governance and prioritisation, and partner with executives to align investments with customer outcomes and safety.

Qualifications

• > Extensive leadership experience across technology portfolio management, enterprise PMO, program delivery or strategic execution.
• > A proven ability to lead multiple complex technology initiatives simultaneously while driving successful outcomes.
• > Strong people leadership across delivery, business analysis, PMO or governance functions.
• > Commercial and financial acumen, including investment planning, forecasting, business cases and benefits realisation.
• > Exceptional stakeholder management skills with the ability to influence senior leaders and navigate complexity.

Responsibilities

• > Leading a portfolio of field systems, workforce, and operational technology initiatives from concept through to value realisation.
• > Driving investment governance, portfolio prioritisation, and executive decision-making.
• > Partnering with operational leaders to align technology investments with business priorities and customer outcomes.
• > Providing visibility of portfolio performance, risks, dependencies, resources, and benefits.
• > Leading multidisciplinary teams across project delivery, business analysis, architecture, change and PMO functions.
• > Building a culture of accountability, collaboration, and delivery excellence.
• > Enabling improvements across workforce management, planning and scheduling, mobility, field enablement, skills, compliance, and operational data platforms.

Skills

Leadership experience

Portfolio management

Stakeholder management

Governance

Strategic execution

Delivery leadership

Education

Certifications in portfolio/program governance (PfMP/MoP/MSP/PMP/PRINCE2/SAFe)

Job description

Employment Type Permanent

Closing Date 21 Sept 2026 11:59pm

Job Title Systems Solution Delivery Lead

Job Summary To lead and manage a team who provide specialist analysis, design, development and deployment in specific technology domains and systems and understand technology dependencies to deliver products and infrastructure to defined service level standards.

Job Description Lead the technology investments that power Telstra's field workforce At Telstra, we're transforming how technology investments are prioritised, governed and delivered to create better outcomes for our customers, employees and business.

We're looking for an experienced Systems Solutions Delivery Lead to lead a portfolio of technology investments that support Telstra's field operations. This is more than a delivery leadership role. You'll help shape how technology investments are prioritised, governed, and delivered to improve workforce productivity, operational performance, customer outcomes and the experience of our frontline teams. Working across Operations, Product, Architecture and Engineering, you'll translate strategy into execution, ensuring our technology roadmap delivers measurable business value and enables the future field workforce. The Opportunity Lead the portfolio that connects technology strategy, investment decisions, and delivery outcomes across Telstra's field services ecosystem. You'll provide visibility, governance, and leadership across a complex portfolio of initiatives, helping teams focus on the highest-value opportunities while ensuring investments deliver meaningful operational and customer outcomes.

What You'll Be Doing

• Leading a portfolio of field systems, workforce, and operational technology initiatives from concept through to value realisation.
• Driving investment governance, portfolio prioritisation, and executive decision-making.
• Partnering with operational leaders to align technology investments with business priorities and customer outcomes.
• Providing visibility of portfolio performance, risks, dependencies, resources, and benefits.
• Leading multidisciplinary teams across project delivery, business analysis, architecture, change and PMO functions.
• Building a culture of accountability, collaboration, and delivery excellence.
• Enabling improvements across workforce management, planning and scheduling, mobility, field enablement, skills, compliance, and operational data platforms.

What Makes You Successful

You're a strategic thinker who can see the bigger picture while maintaining a strong focus on execution.

You'll bring:

• Extensive leadership experience across technology portfolio management, enterprise PMO, program delivery or strategic execution.
• A proven ability to lead multiple complex technology initiatives simultaneously while driving successful outcomes.
• Strong people leadership experience across delivery, business analysis, PMO or governance functions.
• Commercial and financial acumen, including investment planning, forecasting, business cases and benefits realisation.
• Exceptional stakeholder management skills with the ability to influence senior leaders and navigate complexity with confidence.
• Experience working across portfolio, program, agile, product and service transition environments.
• Relevant qualifications or certifications such as PfMP, MoP, MSP, PMP, PRINCE2, SAFe or equivalent experience.

You’ll play a key role in ensuring Telstra's field workforce has the technology, data and capabilities needed to safely and efficiently deliver for our customers.

Why Telstra? At Telstra, you'll have the opportunity to influence some of Australia's most significant technology investments while working alongside talented people who genuinely care about creating better experiences for customers.

You'll be empowered to lead at scale, shape strategic decisions and make a lasting impact on how technology delivers value across the business. Bring your leadership, challenge conventional thinking and help shape what's next.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated.

We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this.

Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on [e-mail] or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment

We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General's Office to the Australian icon we are today, the heart of Telstra has never changed. We've always been committed to being a great place to work as we make the world a better place too. Working at Telstra, we all have a why. Whether it's endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we're motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the thing that matters most.

In a business as big and diverse as ours, there's a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.