Surgical Support Services Manager

UnitingCare Health Pty Ltd.; City of Brisbane; On-site; AUD 170,000 - 230,000; Full time

Benefits offered by this job

NFP Salary Packaging

Flexible work arrangements

Recognition and rewards platform

12 weeks paid parental leave

Diversity and inclusion initiatives

Career development opportunities

Job summary

St Andrew’s War Memorial Hospital, part of UnitingCare Health, seeks a Surgical Support Services Manager to lead CSSD and Theatre Orderly Services, ensuring safe and efficient perioperative support across the hospital.

You will drive strategic and operational improvements, oversee budgets and staffing, and partner with clinicians to deliver exceptional patient outcomes in a not-for-profit setting.

Qualifications

• Tertiary qualification in Health Service Management, Business, Operations Management, Supply Chain, Sterile Services, or related field, or equivalent experience.
• Current National Police Check or ability to obtain.
• Demonstrated leadership and management training or equivalent experience.
• Experience in operational management in healthcare or similar complex setting.
• Proven experience leading multidisciplinary teams and workforce planning.

Responsibilities

• Provide strategic and operational leadership of CSSD and Theatre Orderly Services.
• Ensure safe, efficient, high‑quality perioperative support and patient outcomes.
• Oversee workforce planning, rostering and resource allocation across service areas.
• Manage equipment, assets and capital budgets for department.

Skills

Leadership

Strategic planning

Operations management

Communication

Problem solving

Negotiation

Data analysis

Education

Bachelor's or equivalent (Health/Business)

Certificate IV in Sterilisation Services

Job description

## Surgical Support Services ManagerApply: Onsite: Brisbane: Full time: Posted Today: End Date: October 15, 2026 (29 days left to apply): JR124170**Surgical Support Services Manager | St Andrews War Memorial Hospital*** **Employment Term:** Full Time Opportunity* **Location:** located opposite Roma St Parklands, St Andrew's War Memorial Hospital is just a short walk to Brisbane city* **Remuneration:** Competitive Salary + Super + NFP Salary Packaging (save tax and increase your take home pay)*Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.***Make a meaningful difference with St Andrews War Memorial Hospital**At St Andrew’s War Memorial Hospital, we offer world-class health care to families across Queensland and from interstate and are leaders in Cardiac services, Orthopaedics, Neurosurgery (including deep brain stimulation), Vascular surgery and Rehabilitation. By bringing together the finest medical experts, care and technology, we’re able to deliver personalised care, world-class results and make a meaningful difference in people’s lives.An integral part of our team, as a Surgical Support Services Manager, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together!**Your part in our St Andrews War Memorial Hospital team**Reporting to the ADON Perioperative, the Surgical Support Services Manager is responsible for the strategic and operational leadership of Surgical Support Services across St Andrew's War Memorial Hospital, with accountability for the Central Sterilisation Services Department (CSSD) and Theatre Orderly Services. The role ensures the delivery of safe, efficient and high-quality support services that enable the effective operation of perioperative services and contribute to exceptional patient outcomes.**What makes a difference for us?*** Relevant tertiary qualification in Health Service Management, Business, Operations Management, Supply Chain, Sterile Services, or a related discipline, or equivalent demonstrated experience.* Current National Police Check (or ability to obtain and maintain).* Demonstrated leadership and management training or equivalent leadership experience.* Demonstrated experience in operational management within a healthcare, hospital or similarly complex environment.* Proven experience leading and managing multidisciplinary teams, including recruitment, performance management, workforce planning and employee development.* Experience developing workforce plans, managing labour budgets and overseeing rostering and resource allocation across multiple service areas.* Demonstrated experience managing equipment, assets and operational resources, including procurement, utilisation, maintenance and replacement planning.* Experience managing operational and capital budgets and achieving productivity and financial performance objectives.* Strong understanding of service delivery, operational efficiency and continuous improvement principles.* Demonstrated ability to analyse performance data and implement improvements to service quality, efficiency and resource utilisation.* Proven ability to build productive relationships with clinical and non-clinical stakeholders.* Highly developed communication, negotiation, problem-solving and decision-making skills.* Demonstrated experience leading organisational change, service redesign or operational improvement initiatives.* Certificate IV in Sterilisation Services or equivalent. (Desirable)* Willingness to obtain required vaccinations in line with hospitals infection control requirements, as well as undergo national criminal history check and functional assessment**What makes a difference for you?*** **NFP Salary Packaging:** Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained* **Flexible work arrangements** to support work-life balance* **A recognition and rewards platform**, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs* **12 weeks paid parental leave** and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme* **Diversity and inclusive leave**, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events* **Career development opportunities** to challenge yourself, grow and make a meaningful difference* **A positive and inclusive team** based on respect, shared standards, strong values and a commitment to serving others**We’d love you to be part of our UnitingCare family***By joining our Hospitals, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 17,500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.****Child safe, Child friendly****UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:** *provide welcoming, safe and nurturing services for children** *implement measures to prevent child abuse and neglect within our services** *appropriately and immediately address child abuse and neglect if it does occur** abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme***Diversity & Inclusion****Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.****Safe workplace****We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.****Commitment to Safeguarding****We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.*