Surgical Device Partner Ophthalmology National

Roche; City of Melbourne; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

A leading healthcare company is seeking a Surgical Device Partner in Melbourne to link their surgical device portfolio with healthcare professionals. The candidate will provide technical and clinical expertise, training, and in-theatre support, enhancing patient outcomes. Ideal applicants will have at least 5 years of experience in clinical roles, excellent communication skills, and the ability to build partnerships with surgeons and clinical teams. This full-time position requires a clinical background with occasional interstate travel.

Benefits

Growth opportunities

Collaborative culture

Wellness initiatives

Qualifications

• At least 5 years of experience in clinical/commercial role within surgical/medical device.
• Ability to build strong relationships with healthcare professionals.
• Proven experience in clinical settings, with focus on training and education.

Responsibilities

• Acting as primary technical expert for surgical device portfolio.
• Providing real-time support during surgical procedures.
• Developing training programs for healthcare professionals.
• Building relationships with Key Opinion Leaders and surgeons.

Skills

Clinical qualification

Effective customer engagement

Exceptional communication skills

Strong business acumen

Problem-solving

Aseptic Technique

Medical Terminology

Education

Clinical qualifications (Nurse or Clinical Perfusionist)

Tools

Google Suite

Job description

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

The Position

Surgical Device Partner (SDP) is a unique opportunity to act as a crucial link between our innovative surgical device portfolio and the healthcare professionals who use them. You will be a trusted technical and clinical expert dedicated to ensuring the safe and effective use of our products to deliver the best possible outcomes for patients. By providing exceptional training education and in‑theatre support you will build strong partnerships with surgeons and theatre staff solidifying our reputation as a leader in the surgical field.

• Surgical and operating (OT) room experience is required
• Ophthalmic operating room experience is preferred
• Effective customer engagement across all states (National role)

What you will be working on

As a Surgical Device Partner your responsibilities include but not limited to :

• Clinical & Technical Expertise : Acting as the primary technical and clinical expert for our surgical device portfolio providing indispensable knowledge to support our customers.
• In‑Theatre Support : Providing hands‑on real‑time support and troubleshooting to surgeons and theatre staff during surgical procedures to ensure optimal product performance.
• Education & Training : Developing and delivering comprehensive training and educational programs for healthcare professionals on the safe and effective use of our devices.
• Stakeholder Engagement : Building and maintaining strong collaborative relationships with Key Opinion Leaders (KOLs) surgeons and other clinical stakeholders.
• Driving Product Adoption : Supporting the sales team by demonstrating product value and clinical benefits contributing to business growth and market expansion.
• Market Intelligence : Gathering and reporting valuable insights from the field on clinical trends customer needs and competitive activity to inform business strategy.
• Compliance & Safety : Ensuring all activities are conducted with the highest regard for safety and in full compliance with all relevant policies and healthcare regulations.

Who you are

As a driven medical affairs professional you think from an enterprise level beyond boundaries and borders in order to bring best possible outcomes to both the local health environment and more broadly across Roche globally. You have :

• Clinical qualification such as a Registered Nurse with operating theatre experience or a Clinical Perfusionist with a strong understanding of the surgical environment.
• Significant experience (at least 5 years or equivalent) in a clinical and / or commercial role within the surgical / medical device or pharmaceutical industry.
• Proven ability to build and maintain strong relationships with surgeons and other healthcare professionals.
• Exceptional communication and education skills with a talent for presenting complex technical and clinical information with clarity and confidence.
• Strong business acumen and the ability to work collaboratively with commercial teams to achieve shared objectives.
• A talent for proactive problem‑solving with the ability to think on your feet and provide effective solutions in high‑pressure clinical settings.
• Proficiency with business software including the Google Suite (e.g. g‑mail g‑sheets).

With strong business acumen you demonstrate expertise in commercialization medical and customer experience. You are excellent in stakeholder engagement including partnering with therapeutic area experts (TAEs) and organisations.

This Melbourne‑field based role being a national role requires occasional interstate travel. Valid driving licence and full eligibility to live and work in Australia is necessary as visa / relocation support is not available for this position.

We do not accept any unsolicited resumes or enquiries from recruitment agencies. Roche has a dedicated in‑house Talent Acquisition team.

What do we offer

Roche offers rewarding growth opportunities and a collaborative culture where people are united in purpose and will stretch you to be brave speak up and think differently. Feel empowered to deliver meaningful outcomes supported by accessible and inspiring leaders.

Roche encourages a high‑performance culture where you are empowered and trusted to make decisions. We strive for excellence and extraordinary results and take a genuine interest in our people and their well‑being and our patients. Our work gives people more time to be with the ones they love. Take pride in knowing you can make a difference to millions of patients worldwide in developing diagnostics and treatments for Infectious Disease Cardiovascular Metabolic Oncology Neurology Immunology and Ophthalmology.

We care about you - as a whole person. That’s why we place your individual health and professional growth at the very heart of what we do. Your well‑being is one of our top priority because when you’re thriving we all succeed. We offer access to mental health awareness and wellness initiatives that cater to your unique needs - because we understand that well‑being is personal.

We are committed to providing an inclusive safe secure and healthy workplace and to minimise any such impacts to our employees customers and the community. We welcome applications from all people and encourage you to advise of any individual circumstances or workplace adjustment that may require consideration.

Who we are

A healthier future drives us to innovate. Together more than 100,000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life‑changing healthcare solutions that make a global impact.

Lets build a healthier future together.

Roche is an Equal Opportunity Employer.

Key Skills

Aseptic Technique, Hospital Experience, Acute Care, Anatomy Knowledge, Basic Life Support, Computer Skills, Physiology Knowledge, Military Experience, Suturing, Medical Terminology, Sterile Processing

Employment Type: Full‑Time

Experience: years

Vacancy: 1