Support Worker - Ndis Community Access

Activated Concepts; City of Melbourne; On-site; AUD 30,000 - 60,000; Part time

Job summary

A community health service provider in Victoria, Australia, seeks an Activated Support Worker to provide trauma-informed care to individuals with disabilities. This part-time role includes implementing support programs and requires strong communication skills, empathy, and relevant certifications. Candidates must be proactive and able to work flexible hours, including weekends. If you're passionate about making a positive impact in your community, we welcome your application.

Qualifications

• Understanding of trauma-informed care and mental health.
• Ability to establish professional relationships with participants.
• Flexibility to work across various shifts.

Responsibilities

• Provide trauma-informed care and support to participants.
• Implement programs to enhance participants' living skills.
• Handle complex situations with calmness.

Skills

Empathy

Communication

Organisational skills

Time management

Education

Current Level 2 First Aid Certificate

NDIS Worker Screening Check

NSW Working with Children Check

Job description

Charlestown, New South Wales ****, Australia • Part-time

Description

Activated Concepts is a community-based specialist clinical provider in the mental health and NDIS space. We also offer a variety of other services, including but not limited to, family support services and clinical training. We are highly regarded for our leadership in trauma-informed practice, and have partnerships with NSW Health, the NSW Department of Justice, the University of Newcastle, and large employee assistance providers.

Primary Purpose

Activated Support Workers provide trauma-informed, and person-centered care to participants to support them live a fulfilling and meaningful life in their own community. They have a sound understanding of psychosocial disabilities and see people in their context. They work with youth, people with a disability, and others to achieve their individual goals, dreams, and aspirations as well as enhance the individual's participation in the community.

Key Accountabilities

• Providing trauma-informed care and support, including social and community participation and skill development activities
• Implementing programs to support participants to grow their living skills and abilities so they are more able to make decisions affecting their lives and live as independently as possible
• Provide person-centered care, listening and responding to participants with activities and life outcomes they would like to achieve
• Handle complex or challenging situations or behaviours calmly and rationally
• Support the rights, interests, and needs of people with disability
• Maintain the participant's privacy and confidentiality
• Maintain a Working with Children Check, NDIS Worker Check, First Aid/CPR Certificate, and a clear Criminal Record

About You

You’re a passionate, empathetic, and caring individual who has experience (or learning about) working with people with a disability. You are looking to make an invaluable positive impact on the lives of others. Passionate about human rights and positive change. You’re calm, collected, and resilient in the face of adversity and are looking to carry these qualities with you to the front line to support your participants and their families. You are an independent, proactive thinker and worker but are also able to follow direction/s given by your managers and can work within a tight-knit team. You have good organisational and time management skills. You have a good understanding of professional ethics. You love to learn and want to keep your knowledge contemporary.

Selection Criteria

• Understanding of, or interest in, trauma-informed care, mental health, and disabilities
• Clear and effective communication skills and the ability to establish a professional relationship with participant and their families
• Availability to work 3-5 days across a 7 day work week (including weekends and public holidays), from 6am – 9pm.
• Attention to detail and accuracy in the record management
• Flexibility to work over a roster or attend training or meetings as required
• Understanding and commitment to confidentiality legislation and discretion
• Current valid Australian driver's license and a registered vehicle with comprehensive insurance

Required Qualifications and Training

• Current Level 2 First Aid Certificate - prior to commencement
• NDIS Worker Screening Check - prior to commencement
• NSW Working with Children Check - prior to commencement
• NDIS Orientation Certificate - prior to commencement
• OCG Child Safe Training - prior to commencement

At Activated Concepts, we don't just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services, and our community.

Activated Concepts is proud to be an equal opportunity workplace and encourages applications from all persons.

If you have any questions about the role, please do not hesitate to contact the Manager, Community and Living Services, Maddison.

If you want a copy of the position description, please email admin.

For more information on Activated Concepts see our website.

We look forward to your application!

Role Type

We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work.