Support Worker, Homelessness Services, Trauma-Informed

Accordwest; Australia; À distance; AUD 110 000 - 150 000; Plein temps

Résumé du poste

CrowdStrike is seeking a Technical Support Engineer, Korean-speaking, to join the CAO Elite team. This remote Australia-based role focuses on advanced threat hunting, intelligence analysis, and dark web monitoring to safeguard customers across industries.

Ideal candidates will have 5+ years in incident response, threat hunting, cyber threat intelligence, or dark web monitoring, and proven ability to communicate complex findings to stakeholders and executives.

Qualifications

• 5+ years of experience in two or more areas: incident response, threat hunting, cyber threat intelligence, or dark web monitoring.
• Exemplary organizational skills with ability to communicate findings to clients; present to executives and stakeholders.

Responsabilités

• Maintain ownership of assigned customer accounts and be a trusted advisor for CAO Elite customers.
• Perform threat hunting, research dark web data, and tailor threat intelligence for CAO Elite customers.
• Prepare and deliver customer presentations related to intelligence reports and threat hunting findings.
• Respond to customer requests relating to threat intelligence, threat hunting, and dark web monitoring.

Connaissances

Threat hunting

Incident response

Cyber threat intelligence

Dark web monitoring

Description du poste

Technical Support Engineer, Korean-speaking (Remote, AUS)

Australia - Remote, VC
Australia - Remote, WA
Australia - Remote, SA
Australia - Remote, QL
Australia - Remote, AC
Australia - Remote, NW
Australia - Remote, NT
Australia - Remote, TS
Full time
R30789

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

**About the Role:**

CrowdStrike's Counter Adversary Operations (CAO) Elite is looking for a highly motivated, self-driven, detailed-oriented, and experienced Senior Analyst dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world.

In this role, you will leverage CrowdStrike CAO's extensive resources to provide advanced threat hunting expertise and intelligence analysis to safeguard our customers' environments. You will develop a trusted partnership by helping customers identify and operationalize timely, actionable, and relevant threat intelligence and threat hunt findings.

This position offers exceptional growth opportunities, blending technical mastery with strategic advisory services, all powered by CrowdStrike's world‑class intelligence and hunting capabilities.

After a period of learning our custom-built tool suite, workflows, and methodologies you will join other CAO Elite Analysts protecting our customer's networks by performing tailored threat hunting and customer specific threat intelligence operations, including:

• Executing sophisticated threat hunting operations
• Providing high value, actionable, threat intelligence aligned to the customer's requirements using your expertise and knowledge of the threat landscape
• Delivering high-impact briefings and recommendations spanning threat hunting, dark web, and intelligence information relevant to your customer
• Responding to customers' ad hoc requests for information and support
• Building lasting partnerships with customers

As you grow in the role you will have opportunities to undertake research, improve our threat hunting service, develop specialized intelligence knowledge, and work with other CrowdStrike teams across a broad range of topics and projects.

**Am I a CAO Elite Analyst?**

• Are you passionate about threat hunting, threat intelligence, and dark web monitoring?
• Do you love working with customers and interacting with stakeholders from SOC analysts to CISOs?
• Are you a skilled communicator who enjoys crafting and delivering targeted presentations?
• Do you crave new and innovative work that leads the way?

**What You'll Do:**

• Maintain ownership of assigned customer accounts, facilitate high levels of customer satisfaction, and be a trusted advisor for CAO Elite customers
• Perform threat hunting, research dark web data, and research tailored threat intelligence for CAO Elite customers based on their specific requirements and environment
• Prepare and deliver customer presentations relating to intelligence reports, dark web alerts, and threat hunting findings on a regular basis
• Respond to customer requests relating to threat intelligence, threat hunting, and dark web monitoring

**What You'll Need:**

All candidates must possess the following qualifications:

• 5+ years of experience in two (or more) of the following areas:
• Incident response or security operations
• Threat hunting
• Cyber Threat intelligence
• Dark web monitoring
• Exemplary organizational skills with the ability to communicate both executive and detailed level findings to clients; ability to effectively communicate tasks, guidance, and methodology with internal teams.
• Presentation Delivery: a background in presenting, briefing, and delivering reports to stakeholders ranging from individual contributors to executives.
• Incident Handling: experience conducting threat hunting or managing incident response for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hack