Support Worker

Wiltshire Council; City of Salisbury; On-site; AUD 50,000 - 65,000; Full time

Job summary

A local government body in South Australia is seeking passionate Reablement Support Workers to assist clients in their homes post-hospital discharge. This role requires flexibility, excellent communication, and a commitment to helping clients achieve their personal goals. Ideal candidates will have an understanding of care practices and be available for shifts at various times, including weekends and holidays. Join us to make a positive impact in the community with ongoing training opportunities and support.

Qualifications

• Experience in a care role demonstrating the ability to assist clients.
• Understanding of client group needs and related procedures.
• Ability to communicate effectively with clients and team members.

Responsibilities

• Assist customers with daily living activities and regaining independence.
• Safeguard the health and wellbeing of customers.
• Participate in team meetings and contribute to care plans.

Skills

Communication

Empathy

Teamwork

Flexibility

Education

GCSE A*-C or equivalent

Care Certificate or equivalent

Job description

** WE ARE CURRENTLY UNABLE TO ACCEPTAPPLICATIONS VIA NHS JOBS. TO CONTINUE WITH YOUR APPLICATION, PLEASE USE THEFOLLOWING LINK TO OUR CAREERS SITE **

Hours per week:37 hours

Rolling advert:We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.

Wiltshire Reablement - Empowering Independence

If you are passionate about helping others and looking to start your career in the care industry, this is the perfect opportunity for you. We believe in nurturing talent from within and offer NVQ apprenticeships and upskilling through practice and skills development.

Main duties of the job

Our Reablement Support Workers provide vital assistance to individuals in their homes post-hospital discharge. They play a pivotal role in helping customers achieve their goals, working closely with dedicated occupational therapists to co-develop personalised reablement plans.

We are seeking individuals with a genuine passion for helping others who are available on a rota basis between 7am to 10pm 365 days a year. Showcase your flexibility, adaptability, and excellent communication and interpersonal skills. Embrace teamwork while thriving independently and be part of a rewarding journey, making a positive impact on the lives of others.

About us

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.

Job responsibilities

Under the guidance and supervision of the Senior Reablement Worker (and from time to time other members of the reablement service management team). Your role will be to assist customers to achieve the goals and objectives set-out in their person-centred reablement support plan. This will include: providing customers with personal care and facilitating customers with daily living activities. Specific duties and responsibilities include:

Work with customers to help them regain their independence with daily living skills, including washing, dressing, meal preparation, and personal care

Safeguard the health, safety and wellbeing of customers as well as colleagues

Take part in staff development programmes, assuming responsibility for own professional development i.e. undertake all mandatory training relevant to the service and part of the training pathway for the role e.g. Care Certificate and specialist reablement training

Assist customers with the use of mobility aids and assistive equipment where required

Deliver reablement support in a range of settings. Primarily customers own homes but, if required, also day centres, day hospitals and in the community

Assist customers with moving and positioning, adhering to health & safety requirements as well as organisational policy and procedures

Contribute to daily communications, accurate record keeping, recording actions, interventions and incidents in customers records

Participate in regular team meetings and customer review meetings

Ensure compliance with the Data Protection Act and maintain customer confidentiality and security of information at all times

Communicate effectively with the immediate team and other health and social care professionals as appropriate

Participate in own supervisions, appraisals and objective setting

Assist the team with general duties if required e.g. office filing, answering telephone calls etc

Work as part of the team, offering a flexible approach to staff rostering

Abide by the principles and practice set out in the staff handbook

Specific requirements for this post:

To work shifts to meet the needs of the service including early morning, evenings, weekends and bank holidays. An unsocial hours payment for unsocial hours working will be paid where appropriate.

To undertake travel across the Wiltshire area to carry out customer visits

Person Specification

Experience

• Experience which demonstrates ability to undertake the role.
• An understanding of relevant procedures and working practices.
• Awareness and understanding of the client group.
• Training and knowledge in a range of procedures and medical equipment to support clients.
• Basic knowledge of Wiltshire Council professional groups and external agencies, relevant to the role.
• Sensitivity and empathy to build trusting and supportive relationships with clients and families.
• Care skills and basic knowledge of mobility, nutrition and financial issues in order to provide practical, emotional support to clients and families.
• Ability to follow routines, carry out set care plans, record and monitor changes in client condition.
• Basic literacy and numeracy.
• Ability to communicate one to one and in small groups with relevant client group.

Qualifications

• Care Certificate or equivalent skills and experience or willingness to undertake the required training.
• General level of education to GCSE A*-C or equivalent skills and experience.
• Empathy with the elderly and/or people with a disability and an understanding of their needs.
• Ability to work alone and as part of a team.
• Ability to prioritise and organise own workload.
• A pleasant and helpful manner.
• Effective communication both written and oral.
• Previous experience of providing care and support to the elderly and/or people with a learning disability.
• Basic knowledge of safeguarding.
• Basic knowledge of regulations relevant to community care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.