Support Worker

Uniting Careers; City of Melbourne; On-site; AUD 52,000 - 68,000; Part time

Benefits offered by this job

Salary packaging benefits

Meal entertainment benefit

Purchase leave program

Paid parental leave

Job summary

Uniting is seeking a compassionate Support Worker – Therapeutic Residential Care based in Hampton, Victoria, to provide high-quality, trauma-informed care for young people in residential settings. You will be the primary caregiver, ensuring safety, wellbeing and rights while supporting each youth's development, life skills and goals.

You will model positive behaviours, work with a supportive team, and uphold Uniting's child-safety commitments.

Qualifications

• Certificate IV in Child, Youth and Family Intervention or other relevant recognised qualification.
• Mandatory units: CHCMHS007 – Work effectively in trauma informed care, CHCPRT009 – Provide primary residential care, CHCCCS009 – Facilitate responsible behaviour, CHCPRT010 – Work with children and young people with complex trauma and attachment issues and needs.
• Current first aid level 2 (including CPR)
• Current Victorian Driver’s Licence
• Experience in residential and community services delivering care to children in out-of-home care is desirable
• Experience with young people who have experienced past trauma and abuse is desirable

Responsibilities

• Provide high-quality, therapeutic care to young people in residential settings as the primary caregiver.
• Support each young person’s development, life skills and personal goals.
• Model positive behaviours and maintain a safe, respectful environment.
• Be flexible with shifts, including evenings and weekends.

Skills

Compassionate carers

Team collaboration

Ability to build positive connections

Education

Certificate IV in Child, Youth and Family Intervention

Job description

• SCHADS Level 3 + Super + Salary Packaging
• Casual position
• SCHADS Level 3 + Super + Salary Packaging
• Increase fortnight take-home pay with access to salary packaging benefits!
• Based at Hampton

Your new role

As a Support Worker – Therapeutic Residential Care, you will play a vital role in providing high-quality, therapeutic care to young people in residential settings. You will be the primary caregiver, ensuring their safety, wellbeing, and rights are always protected. With empathy, respect, and professionalism, you will support each young person’s individual needs and development.

Acting as a positive role model, you will help them build life skills, manage relationships, and work toward personal goals. You will communicate effectively, collaborate within a supportive team environment, and uphold Uniting’s values, policies, and commitment to child safety. Flexibility to work a variety of shifts, including evenings and weekends, is essential.

Benefits of working at Uniting

• Working in a large values-led organisation with real community impact.
• Up to $15,900 in salary packaging benefits that can be used for living expenses such as groceries, bills, clothing and streaming services.
• Save on dining out and drinks with a meal entertainment benefit of $2,650 annually.
• Increase your annual leave entitlements through our purchase leave program.
• Up to 10 weeks of paid parental leave for primary caregivers (4 for secondary).
• An extra 17.5% on top of your fortnightly pay when you take paid annual leave.
• Opt in or out of public holidays and be respected for your unique background.

Your skills and experience

We are seeking compassionate carers that have the ability to make positive connections with young people and enjoy working within a cohesive team dynamic.

• A minimum qualification of Certificate IV in Child, Youth and Family Intervention or other relevant recognised qualification must be held or underway
• Important: If not included in your qualification, you must have completed the following mandatory units of competency:
  • CHCMHS007 – Work effectively in trauma informed care
  • CHCPRT009 – Provide primary residential care
  • CHCCCS009 – Facilitate responsible behaviour
  • CHCPRT010 – Work with children and young people with complex trauma and attachment issues and needs
• Current first aid level 2 (including CPR)
• Current Victorian Driver’s Licence
• Experience in the residential and community services field and in the provision of care and support to children in ‘out of home care’ is desirable
• Experience and demonstrated ability to work with young people who have experienced past trauma and abuse which may manifest in behavioural difficulties is desirable

View the position description here.

For any questions, reach out to Kass Buckland, on or Kerrie Magness on for a chat.

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

We are proud to work alongside Aboriginal and Torres Strait Islander peoples and communities, and we strongly encourage Aboriginal and Torres Strait Islander applicants to apply. We are committed to creating a culturally safe, welcoming and supportive workplace.

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Through the recruitment process, we will ask you for personal information. Disclosure is optional, however, it can help us support you better. We invite you to tell us if you identify as Aboriginal, a person with disability, from a diverse background or LGBTQIA+. You will be given an opportunity in the application form to request additional support. We welcome the opportunity to discuss how we can support you.