Support Officer Retail

Elders Financial Planning Pty Ltd; Shire Of Carnarvon; On-site; AUD 30,000 - 41,000; Full time

Job summary

Elders is seeking a casual Support Officer Retail to join the Branch Rural Products team. You will deliver exceptional customer service, assist with stock handling, and support logistics and sales processes across the branch.

Applicants should bring a customer-focused mindset, knowledge of agricultural products, and basic computer skills. A driver's license is required; forklift/HR Truck licenses are preferred but not essential. This is a casual, in-store role in a rural products environment.

Qualifications

• Commitment to high-quality customer service.
• Understanding of agriculture products and client needs.
• Strong written and verbal communication and basic computer skills.
• Ability to work independently and good time management.
• Ideally some sales experience.
• Driver's license; forklift and HR Truck licenses preferred but not essential.

Responsibilities

• Assist in safe storage of rural products.
• Handle, receive and dispatch store stock.
• Provide rural products and logistics support.
• Provide administrative support for processing sales.
• Perform in-store sales and general shed/yard duties.

Skills

Customer service

Agriculture knowledge

Communication

Basic computer skills

Time management

Sales experience

Tools

Forklift license

HR Truck license

Job description

Accepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.

About the role

We are looking for a Support Officer Retail to join the growing team on a casual basis.

As Support Officer Retail, you will provide exceptional customer service and logistics support to the Branch Rural Products team. Supported by the Elders network, you will be provided with the tools necessary for you to grow in your career.

Responsibilities

As a key member of the branch, you will enjoy a varied day including:

• Assisting in the safe storage of rural products
• Handling, receiving and dispatching of store stock
• Performing rural products and logistics support
• Providing administrative support for the processing of sales
• Performing rural products sales (in store) as well as general shed and yard duties

About you

To excel at Elders, you:

• Are committed to the provision of high-quality customer service
• Have an understanding of agriculture products and your clients’ current and future needs, the region and our competitors
• Have demonstrated high-quality written and verbal communication and customer service skills, along with basic computer skills
• Are able to work independently and have good time management skills
• Ideally have some previous sales experience
• Have a drivers license. A Forklift and HR Truck license is preferred but not essential

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for 185 years. Our expansive network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate.

We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets.

Elders is for Australian agriculture.

We are now looking for the next generation to be part of something big and drive the future of Elders.

Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.

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