Support Consultant

BUSY Ability; North Lakes; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

NFP Salary Packaging

Meal & Entertainment Card

Extra annual leave

Internal advancement

Training budget

BUSY Benefits program

Impactful work

EAP/Sonder Wellbeing

Autonomous client work

Job summary

BUSY Ability in North Lakes is seeking an Employment Support Consultant to guide clients through personalised job pathways, help overcome barriers, and deliver capacity-building workshops that boost confidence and capability.

You’ll work 1:1 with clients, coaching them toward employment outcomes, while upholding the organisation’s commitment to inclusion, social impact, and ongoing professional development.

Qualifications

• Experience in case management, career coaching, or employment services.
• Empathetic, organised, and clear communicator.
• Valid Working with Children Check/Blue card with National Crimcheck (no disclosable outcomes).
• Must have open Driver's Licence.

Skills

Case management

Career coaching

Empathy

Communication

Working with Children Check

Driver's license

Job description

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY Ability...

BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 47 years' experience in its’ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, Southern WA, North QLD, South East QLD including Gold Coast and Brisbane.

The BUSY Group is an Equal Employment Opportunity organization and is committed to achieving a diverse workforce. We strongly believe in an inclusive workforce and encourage applications from people with disabilities, First Nations People and people from culturally diverse backgrounds.

Job Description

A bit about the role...

Love building people up? As an Employment Support Consultant, you’ll guide clients through personalised job pathways, help overcome barriers, and deliver workshops that boost confidence and capability. Your mission? Help them prepare, believe—and get hired.

Why you’ll love this role?

• Deliver 1:1 career coaching and capacity-building workshops
• See real progress as clients grow in confidence and job readiness
• Be the supportive guide who helps turn dreams into employment outcomes
• Work somewhere that values empathy, structure, and social impact

This position is full-time, fixed-term role until June 2030 with possibility of extension, based in our Noth Lakesoffice. Working hours 8:30am-5pm in office, Monday to Friday.

• NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card!
• 4additionalpaid annual leave days – 1 My BUSY Day and 3 days at Christmas
• Clear pathways for internal advancement
• Dedicated training budget for personal and professional growth
• BUSY Benefits program-Paid parental Leave, retaildiscountsand access to Fitness Passport
• Enjoy work that genuinelyimpactslives
• Employee Assistance Programwith Sonder Wellbeing App
• Work as part of a team whilst working autonomously with your clients!

Desired Skills and Experience

A bit about you…

• Experience in case management, career coaching, or employment services
• Strong people skills—empathetic, organised, and a clear communicator
• Valid Working with Children Check/Blue card with National Crimcheck with no disclosable outcomes
• Must have open Driver's Licence

Next steps...

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.