Supervisor - Health Information Services Administration

Bendigo Health; City of Greater Bendigo; On-site; AUD 60,000 - 80,000; Full time

Job summary

A regional healthcare provider in Victoria is seeking a Supervisor for their Health Information Services. The Supervisor will lead daily operations and support management by enhancing administrative systems. Qualified candidates should have prior leadership experience and a proven ability to mentor staff. Benefits include generous salary packaging and flexible working arrangements.

Benefits

Staff health and wellbeing programs

Career development opportunities

Flexible Working Arrangements

Access to staff gym and pool

Qualifications

• Experience in a leadership or supervisory role.
• Strong administrative skills and attention to detail.
• Ability to mentor and coach team members.

Responsibilities

• Oversee daily operations of administration staff.
• Develop and implement efficient administrative systems.
• Supervise recruitment activities for administrative roles.

Skills

Leadership

Problem-solving

Communication

Job description

• An opportunity to make a real impact with a trusted name - Bendigo Health
• Salary Packaging to boost your take home pay

The Position

Job Reference: 3278

Position Title: Supervisor
Classification: HS4
Salary per fortnight (exc. super): $3,217.60
Hours per fortnight: 76 hours
Employment Status: Ongoing Full Time

The HIS Administration Supervisor plays a key leadership role within Health Information Services by overseeing the daily operations, workflows, and performance of administration staff across multiple locations. This position is responsible for developing efficient administrative systems, supporting strategic organisational goals, and fostering a high‑performing, collaborative work environment.

The role provides direct supervision, coaching, and mentoring to administrative staff—including the Administration Coordinator—ensuring that performance standards are met and annual reviews are completed on time. With strong problem‑solving abilities, the supervisor drives continuous improvement by developing, documenting, and implementing enhanced processes, procedures, and resource planning.

The HIS Administration Supervisor also leads recruitment activities for administrative roles, coordinates team communication and workload allocation, and manages essential operational functions such as rostering, stock oversight, and participation in the on‑call management rotation. Additional responsibilities may be delegated by the Manager, Service Delivery, or the Director of Health Information Services.

Overall, this position is integral to maintaining efficient administrative services and supporting the broader objectives of Health Information Services.

Working with Bendigo Health

Bendigo Health are a leader in regional health care, combining outstanding services with a strong education, training and personal development culture.

Created by our community in the 1850s, we have a long, proud history of delivering excellent care to our community.

Our organisation is diverse, welcoming and committed to delivering our vision of Excellent Care. Every Person, Every Time.

Bendigo Health has around 5000 staff and a catchment area covering a quarter of the size of Victoria. The three main campuses of Bendigo Health are in Bendigo, with many services extended to regional settings including areas such as Mildura, Echuca, Swan Hill, Kyneton and Castlemaine.

Benefits

We offer a fantastic range of benefits for our staff, including:

• Staff health and wellbeing programs
• Career development and education opportunities
• Generous salary packaging opportunities, to increase your take‑home pay each fortnight
• Flexible Working Arrangements
• Use of staff gym and pool and access to other fitness facilities through fitness passport program

If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the onboarding process.

Your New Division

The Finance and Resources Division is responsible for financial functions, including reporting, budgeting, forecasting, performance monitoring and analysis, together with our procurement, materials management, facilities management, payroll and Public Private Partnership (PPP) functions. The division also includes Health Information Services with key roles in medical record management, clinical documentation, freedom of information, and external data reporting requirements. These are essential non‑clinical services providing high‑quality support, advice, monitoring and compliance functions. The team are focussed on delivering the strategic vision within their responsibilities and on assisting the organisation operationally.

Bendigo is one of Victoria's largest regional cities making it a great city to live and work in. Bendigo provides services for the region's population of over 320,000 and so the city offers excellent schools, shopping and cultural precincts, sporting facilities and various tertiary facilities. We can offer generous flexible working arrangements—giving you more time to enjoy the fantastic restaurants, beautiful parks, walking trails and wineries within our region.

Interested?

We'd love to hear from you! Please ensure that you attach a cover letter and an up-to-date copy of your resume.

Need more information? Please contact Ruby Neal, Manager on 5454 6957 for a confidential discussion.

Diversity and Inclusion

Bendigo Health is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply.

Position Description: HERE

Act with RespectX | We are proud to be a RespectX Accredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more: www.respectx.com.au

If you are an existing Bendigo Health employee, please ensure you apply with your Bendigo Health email address.

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