Supervisor Animal Management Services

City of Parramatta; Sydney; On-site; AUD 126,000 - 139,000; Full time

Benefits offered by this job

9 Day Fortnight

Job summary

The City of Parramatta seeks an experienced leader to head Animal Management Services, overseeing biosecurity and precinct ranger functions. You will drive operational excellence, build team capability and deliver community-safety outcomes.

You will bring extensive animal management and regulatory services experience, plus strong leadership, stakeholder management and decision-making skills essential for complex investigations.

Qualifications

• Extensive experience in animal management and regulatory services.
• Proven leadership with capability-building and engagement.
• Strong judgement and decision-making for complex matters.
• Excellent stakeholder communication and relationship-building.

Responsibilities

• Lead and develop a high-performing Animal Management Services team.
• Oversee animal management, biosecurity and compliance programs.
• Manage investigations and regulatory outcomes.
• Support service planning, workforce development and continuous improvement.

Skills

Animal management

Regulatory services

Leadership

Stakeholder management

Investigations

Education

Certificate IV in Front Line Management

Certificate IV / Diploma in Government Investigations

Current Class C Driver Licence

Job description

Job Description

At a Glance

Work type: 38 hrs per week | 9 day Fortnight

Salary: $126,222 to $138,997 + 12% superannuation

Employment Type: Permanent Full time

Closing date: 9pm, Thrusday, 17 September 2026

The City of Parramatta is in the midst of significant growth and transformation. With a community that brings together many cultures, skills and stories, a changing skyline and new investments, this is an exciting time to be part of the journey. Parramatta 2050 gives us a clear picture of where we're heading; a connected, creative and sustainable City with opportunities for everyone. Every role at City of Parramatta contributes to this next chapter, helping us build a strong, thriving Parramatta for the people who live, work and spend time here.

About The Role

This newly created leadership opportunity is responsible for leading Council's Animal Management Services team while overseeing biosecurity and key precinct ranger functions. Working closely with the Ranger & Parking Services Manager, you'll drive operational excellence, build team capability and deliver services that help keep our community safe, compliant and informed.

This is a rare opportunity to combine your technical animal management expertise with strong leadership and people development skills in a growing and high-profile service area.

In this role you will:

• Lead, mentor and develop a high-performing Animal Management Services team.
• Oversee animal management, biosecurity and compliance programs across the City.
• Manage complex investigations, stakeholder matters and regulatory outcomes.
• Support service planning, workforce development and continuous improvement initiatives.

What’s On Offer

We offer a competitive remuneration package from $126,222 to $138,997 plus 12% superannuation.

Participation in Council’s Motor Vehicle Scheme may be available for this role and will be discussed with the successful applicant.

Your employee experience with City of Parramatta includes:

• Flexibility: 9 Day fortnight arrangements, additional leave over the Christmas period
• Leave: 14 weeks paid parental leave, 15 days personal leave, Long service leave after 5 years
• Wellbeing: Employee led networks (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance discounts.
• Location & Convenience: Central Parramatta & Rydalmere locations, free parking available for leaseback holders, Novated leasing available.
• Growth: Learning and development programs, leadership pathways, free LinkedIn Learning

About You

You're an experienced people leader with deep expertise in animal management and regulatory services. Your team looks to you for guidance, support and technical advice, and you thrive on developing others while navigating complex animal management, enforcement and community issues.

You are a trusted subject matter expert who can make informed decisions, provide practical advice and build a high-performing team that delivers outstanding community outcome.

You will also bring:

• Extensive experience in animal management, regulatory services or compliance enforcement, with strong knowledge of relevant legislation, investigative processes and enforcement practices.
• Proven leadership experience, with a track record of building capability, accountability and engagement within operational team.
• Strong judgement and decision-making skills, with the ability to confidently manage complex, sensitive and escalated matters.
• Exceptional stakeholder management and communication skills, with the ability to influence outcomes and build productive relationships.

To be considered for this role, you must meet the essential requirements in the Position Description, including the below.

Qualifications/Licences:

• Min Certificate IV in Front Line Management or in Local Government (Regulatory Services) OR
• Cert IV / Diploma in Government Investigations OR technical qualifications with extensive skills.
• Current Class C Driver Licence.

Want to know more?

Review our Values Flyer to learn more about the behaviours that guide how we work. Further details about this role can be found in the Position Description.

This position requires the preferred candidate to undergo the below pre-employment compliance checks:

Criminal History Records Check, a Pre-Employment Medical (including Drug and Alcohol testing) and a Resilience (Psychometric) Test.

The City of Parramatta supports a drug and alcohol free working environment. Employees may be subject to random testing.

How we work: Inclusion & Belonging

At the City of Parramatta, inclusion and belonging are central to how we work. We're building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.

We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment.

Eligibility:

Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term