Student Support and Administration Officer

Charles Sturt University; City of Wodonga; On-site; AUD 73,000 - 79,000; Full time

Job summary

Charles Sturt University in Albury-Wodonga is seeking a Student Support and Administration Officer to provide timely administrative and operational support for Residence Life programs. You will work with the Residence Life team to coordinate communications and streamline processes across the unit.

The role focuses on supporting student wellbeing, fostering a vibrant, connected residential community, and ensuring smooth delivery of services.

Qualifications

• Strong administrative skills and ability to prioritise tasks.
• Excellent communication and customer service.
• Ability to work independently and in a team.
• Experience supporting student services is a plus.

Responsibilities

• Provide efficient administrative and operational support to Residence Life.
• Coordinate communications and manage processes across the unit.
• Support student wellbeing initiatives and foster a connected residential community.

Skills

Administrative skills

Communication skills

Customer service

Team collaboration

Education

Senior First Aid

Mental Health First Aid

Working with Children Check

Job description

Student Support and Administration Officer

Reference no: 499137
Work type: Fixed Term - Full Time
Location: Albury-Wodonga
Categories: Administration, Student Services

• Be part of a team dedicated to student success and support
• Opportunity to build your professional capability
• Make a direct, positive impact on students' lives

The role

• Full Time, Fixed Term (6 months)
• Level 4 - $73,230 to $79,494 pa (plus 17% superannuation)
• Albury-Wodonga

As the Student Support and Administration Officer, you will provide efficient administrative and operational support to ensure the smooth delivery of Residence Life programs and services. Working closely with the Residence Life team, you will coordinate communications, manage administrative processes, support student wellbeing initiatives, and contribute to creating a vibrant and connected residential community.

About you

• Strong administrative skills with the ability to prioritise tasks and manage competing demands
• Excellent communication, interpersonal and customer service skills
• Demonstrated ability to work independently and work collaboratively with a wider team

The appointment is conditional upon the successful applicant producing, satisfying and maintaining a Senior First Aid and Mental First Health First Aid certificate, and a “Working with Children Check”, in accordance with the Commission for Children and Young People Act (NSW).

About us

We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish.

The Wiradjuri phraseyindyamarra winhanganhameans the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University – our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities – to develop and spread wisdom to make the world a better place.

Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.

The Uni Life Unitsupports and engages the students in the non-academic aspects of their university journey, online and on campus. This Unit focuses on student engagement and the student experience - bringing a vibrancy and inclusiveness to University life. The Unit includes:

• Residences
• Sports
• Food Outlets

The Uni Life Unit demonstrates strong values and promotes respect and social equity which forms the basis for developing great students.

Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award, our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We encourage applications from First Nations people, carers, people from culturally and linguistically diverse backgrounds, people with disability, neurodivergent people, and people of all age groups, genders and sexualities for all roles.

This position is available as a fixed term appointment or, for eligible employees, as a secondment.

To be eligible for a secondment, you must have completed probation. We encourage you to make your current manager aware before applying for a secondment opportunity.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Please note we will be reviewing applications on submission. The position may be filled before the closing date, so we encourage you to apply at your earliest convenience. Applications will close once the role is filled, or by 11pm 22 September 2026

Advertised: 08 Sep 2026 09:00 AM - AUS Eastern Standard Time
Applications close: 22 Sep 2026 11:00 PM - AUS Eastern Standard Time