Strategic Key Accounts Liaison – Customer Success & Billing

Icon Water Recruitment; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

A prominent utility service provider in Canberra is seeking a full-time Key Account Liaison to develop and maintain relationships with key customers. The role requires exceptional customer service skills and the ability to collaborate effectively. Ideal candidates will have a keen eye for detail and experience in similar industries is preferred. Apply now to make a significant impact in Canberra’s essential services.

Qualifications

• Strong written and verbal communication skills.
• Ability to collaborate with internal and external stakeholders.
• Experience in utility or related industries preferred.

Responsibilities

• Develop and maintain relationships with key account customers.
• Ensure accurate billing and superior customer service.
• Create and enact management strategies for key accounts.

Skills

Presentation Skills

Time Management

Communication skills

Conflict Management

Job description

A prominent utility service provider in Canberra is seeking a full-time Key Account Liaison to develop and maintain relationships with key customers. The role requires exceptional customer service skills and the ability to collaborate effectively. Ideal candidates will have a keen eye for detail and experience in similar industries is preferred. Apply now to make a significant impact in Canberra’s essential services.