Strategic CX & Growth Architect

TSA Group; Western Australia; On-site; AUD 100,000 - 120,000; Full time

Job summary

A leading customer experience firm in Australia seeks a Strategy & Solutions Manager to drive strategic growth and deliver innovative solutions. This role involves coordinating RFP processes, developing pricing frameworks, and supporting operations with strategic advice. If you're a strategic thinker with consulting experience looking for a significant role without the lifestyle burdens, this is the opportunity for you.

Qualifications

• 3+ years in management consulting, strategy or internal consulting.
• Strong problem-solving, analytical thinking and business case capability.
• Exceptional writing skills required for compelling deliverables.

Responsibilities

• Coordinate responses to RFPs and tenders.
• Develop pricing frameworks and commercial models.
• Support quarterly strategic initiatives delivery.
• Build business cases and provide insights for decision-making.
• Coordinate cross-functional teams to keep projects moving.
• Provide strategic advisory support to operational leaders.

Skills

Management consulting experience

Analytical thinking

Strong problem-solving

Exceptional writing skills

Ability to manage multiple projects

High emotional intelligence

Comfort working in ambiguity

Job description

A leading customer experience firm in Australia seeks a Strategy & Solutions Manager to drive strategic growth and deliver innovative solutions. This role involves coordinating RFP processes, developing pricing frameworks, and supporting operations with strategic advice. If you're a strategic thinker with consulting experience looking for a significant role without the lifestyle burdens, this is the opportunity for you.