Strategic Communications - Senior Manager

CyberCX; Australia; On-site; AUD 180,000 - 240,000; Full time

Job summary

CyberCX is seeking a Strategic Communications Senior Manager to lead client-focused crisis communications and strategic risk programs. You will develop communications plans, engage high-stakes stakeholders, and guide executive communications in cyber-related incidents.

You will oversee client engagements, lead crisis exercises with C-suite audiences, and drive the day-to-day strategic communications agenda while coaching teams to raise capability and delivery excellence.

Qualifications

• Extensive experience in communications within global consultancies, tech firms, or PR agencies.
• Experience managing press and media in adversarial situations.
• Confident liaising with journalists and public relations professionals.
• Thrives in fast-paced environments and manages multiple engagements.
• Knowledge of cyber security is a bonus but not required.

Responsibilities

• Provide strategic communications advice and stakeholder management for cyber-related crises.
• Lead and participate in tabletop simulations with executive audiences in partnership with internal teams.
• Present to clients on crisis communications and strategic risk management.
• Manage engagement financials to support sustainable client delivery.
• Lead and coach high-performing teams to develop capabilities and careers.

Skills

Crisis communications

Public relations

Media relations

Stakeholder management

Team leadership

Public speaking

Job description

Strategic Communications - Senior Manager

Leader for Strategic Communications

26th August, 2026

The work we do matters
CyberCX, part of Accenture, protects and defends our customers and communities by providing the most comprehensive range of cyber security professional services in the region.
With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education.
If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for CyberCX.
How you will make an impact

• Provide strategic communications advice, manage stakeholders, and deliver necessary artefacts and outcomes for customers in the context of a cyber related crisis
• Engage in tabletop simulation exercises with customer audiences, inclusive of C-Suite, in partnership with Cyber Capability Education & Training and other teams across CyberCX

26th August, 2026

The work we do matters
CyberCX, part of Accenture, protects and defends our customers and communities by providing the most comprehensive range of cyber security professional services in the region.
With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education.
If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for CyberCX.
How you will make an impact

• Provide strategic communications advice, manage stakeholders, and deliver necessary artefacts and outcomes for customers in the context of a cyber related crisis
• Engage in tabletop simulation exercises with customer audiences, inclusive of C-Suite, in partnership with Cyber Capability Education & Training and other teams across CyberCX

Day to day you will

• Evaluate customers’ business needs and advise on strategic communications planning
• Leading presentations to clients around crisis communications
• Evaluate customers’ business needs and advise on strategic communications planning
• Contribute to the management of engagement financials to support sustainable and profitable client delivery
• Lead, coach, and build high performing teams to enable learning, development, and capability uplift. Understand each team member’s skills, drivers, and aspirations. Continue to work with them to develop, raise capability, and build a career and progression plan

Skills & Qualifications

• Extensive experience working for a global consulting firm, large technology company, or PR Agency, in communications, or corporate affairs, ideally with experience across crisis management or strategic risk
• Experience dealing with Press and Media in Adversarial situations
• Confident liaising with journalists and Public Relations
• Enjoys working in a fast-paced environment
• Cyber Security knowledge is a bonus but not essential

Please note that due to the nature of this role, it is a mandatory requirement that all applicants are Australian citizens with the ability to hold an Australian Security Clearance.
Great advantages for great people
A salary package that recognises your experience plus a range of advantages
Be yourself.
We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments to assist with your recruitment experience.
We take security seriously. We require all employees to complete background checks (including police and global sanction list checks) annually.
Where appropriate, the CyberCX Talent Team will work with our preferred panel of agencies. Fees will not be paid for unsolicited resumes that are submitted directly to hiring managers and not through our approved process.