Strategic Accounts Lead — ANZ Growth & Partnerships

Royal Caribbean Group; Australia; On-site; AUD 150,000 - 190,000; Full time

Job summary

Celebrity Cruises, part of the Royal Caribbean Group, is seeking a Senior Manager of Strategic Accounts to drive commercial performance across Australia and New Zealand retail partners. You will lead end-to-end account planning, partner engagement and brand advocacy, coordinating with cross-functional teams to grow throughput, revenue and guest satisfaction while managing a diverse trade portfolio.

The role requires senior-level relationship-building, strategic thinking, and a proven track

Qualifications

• Proven experience in retail account management or sales leadership.
• Demonstrated success in account planning, partner development and commercial negotiations.
• Experience in matrix/global organisations preferred.
• Travel or hospitality experience advantageous but not essential.
• Valid driver’s license.

Responsibilities

• Develop and manage multi-market account plans for ANZ trade partners.
• Lead senior-level partner engagement and bespoke activation initiatives.
• Forecast, budget, and analyze performance to drive revenue growth.
• Provide insights and ROI analysis to commercial teams.
• Represent Celebrity Cruises at trade events and consumer engagements.

Skills

Relationship-building

Stakeholder management

Analytical mindset

Strategic thinking

Brand advocacy

Digital marketing concepts

Forecasting & ROI

Multi-market collaboration

Tools

CRM systems

Account planning tools

Job description

Celebrity Cruises, part of the Royal Caribbean Group, is seeking a Senior Manager of Strategic Accounts to drive commercial performance across Australia and New Zealand retail partners. You will lead end-to-end account planning, partner engagement and brand advocacy, coordinating with cross-functional teams to grow throughput, revenue and guest satisfaction while managing a diverse trade portfolio.

The role requires senior-level relationship-building, strategic thinking, and a proven track